The Manda Letters
Manda F is a mysterious character, and if she were real would be every retail employee's nightmare. Believed to be fictional, she is almost certainly a disgruntled retail worker who writes letters to Planetfeedback.com as a way of exposing some of the stupid and trivial complaints people make.
Here is the complete archive of all her letters: * = highly recommended
Albertson's *
Albertson's 2
Applebee's
Barnes and Noble
Blockbuster *
Blockbuster 2 *
Chuck E Cheese
Circuit City
Fred Meyers *
Fred Meyers 2 *
Greyhound
JC Penney *
K-Mart *
Pizza Hut
Safeway
Spencer
Target
Target 2
Wal-mart
Albertson's
DOGS GET BETTER SERVICE
To: Albertson's
I am writing to inform you of a problem with the staff attitude/knowledge at one of your stores. The store I'm referring to is at ON 122ND AND DIVISION.
LAST NIGHT AT APROXIMENTLY 12:45AM I WAS ON MY WAY HOME AND I WAS TIRED AND SO WERE MY KIDS BUT WE WERE ALSO HELLA HUNGRY SO WE STOPED AT ALBERTSONS TO PICK UP A FEW THINGS. I WANTED TO RENT A VIDEO BUT THEY SAID IT WAS CLOSED. SO I ASKED THEM TO OPEN IT AND THEY SAID NO. HOW LAZY OF THEM. SO I START SHOPING AND THERE WAS BOXES OF STOCK ALL OVER THE FLOOR AND BORDS TOO. YOU COLDENT EVEN GET THROGH THERE AND THE MANGER HAD THE NERVE TO SAY HURRY UP WERE CLOSING. EXCUSE ME IM THE COSTOMER THE REASON YOU HAVE THIS JOB HOW RUDE OF YOU TO TELL ME TO HURRY ILL TAKE AS LONG AS I DAM WANT TOO. SO IT WAS TEN AFTER 1 WHEN THE SECURTY GARD AND THE MANGER CAME UP AND SAID COME UP NOW OR YOU AINT BUYING ANYTHING. I GUESS THEY WANTED TO HURRY UP AND GET DRUNK BEFORE THE BAR CLOSED...WHO CARES ABOUT THE COSTOMER. SO I GOT TO THE CHECKER HER NAME WAS JULIE AND SHE RUDELY SAID ISNT IT LATE FOR YOUR KIDS TO BE OUT, AND IM LIKE EXUSE ME ILL RASE MY KIDS.AND I ASKED FOR A CARTON OF NEWPORTS AND SHE ROLLED HER EYES AND ALSO THEY RANG UP THE MICKEY AND BUGS BUNNY VIDEOS WRONG THEY RANG UP AT 10.99 THERE SUPPOSED TO BE 3 FOR 10 DOLLARS, AND SHE SAID NO LOOK AT THE STICKER. WELL THE STICKER WAS WRONG BECAUSE I HEARD ON THE RADIO THAT MICKEY AND BUGS BUNNY VIDEOS WERE 3 FOR 10 DOLLARS. SHE TALKED TO ME LIKE I WAS RETARDED OR SOMETHING. WHEN I WAS CHECKING OUT I LET THE KIDS PICK OUT A TOY FROM THE SLAVATON ARMY BARREL, AND ALL OF A SUDDEN THE SECRITY GUAURD CAME UP AND YELLED AT MY KIDS AND I SAID EXUSE ME YOU DONT YELL AT MY KIDS. THEN HE WENT ON TO CALL THEM THEAFS AND SAID THEY WERE STEALING TOYS AND I SAID NO THEY WERNT, THAT BARREL IS FOR POOR CHILDREN THATS US, WE GET FOODSTAMPS AND IM ON SOCIAL SECRUITY FOR MY BAD BACK. AND THEY SAID NO YOU HAVE TO SIGN UP, AND I SAID NO I THINK ILL TAKE SOME TOYS FOR MY KIDS NOW, NOW DONT COP AN ATTITUDE. THEN HE THRETENED TO CALL THE POLICE AND MY YONGEST 2 KIDS STARTED TO CRY. I HOAP YOUR HAPPY, YOU MADE A 2 AND A HALF AND A 4 YEAR OLD CRY!!!!!!!!! WAY TO HAVE THE HOLIDAY SPIRIT. SO EVEN I STARTED BAWLING AND THEY WOULDNT SERVE US AND WE HAD TO GO TO SAFEWAYS AND DIDNT GET HOME TILL ALMOST 230 AND MY 6 YEAR OLD AND MY 7 YEAR OLD HAD SCHOOL IN THE MORNING SO THEY DIDNT GET ENOUGH SLEEP. WHAT GIVES? I THINK ITS A RACALLY MOTIVATED THING MY 7 YEAR OLD IS PART BLACK AND MY 4 YEAR OLD IS PART MEXICAN. THIS IS UNEXEPTABLE, ESPICALLY IN THESE TIMES. BUSH SAID YOUR EITHER WITH US OR WITH THE TERRISTS. I GUESS ALBERTSONS IS WITH THE TERRISTS. THE ADD ON TV SAID ALBERTSONS WAS SUPOSED TO BE YOUR STORE, BUT THEY TREATED ME AND MY KIDS LIKE DOGS. HOW UN AMERCIAN IS THAT.
On average, I would say I visit your store 11-15 times per month, and I usually spend more than $130 per visit. You can be sure that I will never buy from your store again. Also, I seriously doubt whether I would recommend your company again.
Here's what I'd like Albertson's to do: FIRST I WANT THEM TO FIRE THE SECURITY GUAURD, THE MANGER, AND JULIE THE CHECKER FOR BEING RUDE, AND TO OPEN THERE VIDEOS AT ALL HOURS AND TO BE MORE SENSTIVE TO POOR PEOPLE THIS INCEDENT WAS VERY HUMILATING. I WANT ALBERTSONS TO ISSUE A PUBLIC APPOLOGY TO ME AND EACH OF MY 5 KIDS AND I WANT NO LESS THAN $5000 COMPENSATION FOR ALL THE HUMILATION, AND FOR RUINING MY KIDS CRISTMAS.
Thank you for taking the time to read my letter. I hope you can respond soon.
From:
MANDA F.
PORTLAND, OR
Albertson's 2
ALBERTSONS DISCRIMATES AGAINST FOODSTAMP COSTOMERS
To: Albertson's
I am writing to inform you of a problem with the checkout lines at one of your stores. none of the aboveThe store I'm referring to is at ON 60TH AND PRESCOTT IN PORTLAND.
ON MAY 1 AT 12AM ME AND MY 5 KIDS WENT TO ALBERTSONS TO BUY SOME GROCERIES ONCE AGAIN THEY HAD STUFF ALL OVER THE STORE IT WAS LIKE A OBSICLE CORSE TO GET THROUGH. SO ANYWAY WE BUY GROCERYS AND BY THE TIME WE GOT THROUGH THE CHECKOUT LANE IT WAS 12:35AM AND I SWIPED MY OREGON TRAIL BEFINETS CARD AND THE CLERK HIS NAME WAS PAUL SAID IT WASNT ANY GOOD, AND IM ALL OH ITS GOOD ITS NOW THE 1ST, ITS AFTER MIDNIGHT, DUH. AND HES ALL IT HASNT KIKED IN YET, AND IM ALL CAN I TRY IT AGAIN AND IT DIDNT WORK AND IM ALL I WANT TO DO IT AGAIN AND HE ROLLS HIS EYES, WELL MAYBE IT KIKED IN IN THE LAST 2 MINUTES BUT OF CORSE PAUL WAS TO DUMB AND RUDE TO KNOW THAT AND HES ALL YOUR HOLDING UP THE LINE. EXUSE ME!!!!!!!! YOU DONT TALK TO COSTOMERS LIKE THAT OPEN ANOTHER TELLER AND HES ALL THERE ISNT ANY. SO IT DIDNT WORK THE 3RD TIME AND THE MANGER COMES AND TAKES IT OFF AND IM ALL WHY WONT YOU LET ME USE MY FOODSTAMPS ITS DISCRIMATI0N IS WHAT IT IS JUST BECAUSE I HAVE MIXED RACE KIDS THEY WANT TO DISCRIMATE AGAINST ME!!! BUT IM TIRED BY NOW, SO I LET THAT ONE GO BUT WHAT HAPENED NEXT WAS HORIFIC. PAUL CALLED A CLERK UP TO PUT MY GROCERYS BACK AND IM ALL NO IM GONNA TRY AGAIN AND THE MANGER IS ALL MAM CALM DOWN, HIS NAME WAS DAVE AND HE WAS RUDE TO. ANYWAY THE CLERK COMES UP IT WAS SOME COLORED KID I DIDNT GET HIS NAME I THINK IT WAS LEROY OR LAMONT OR SOMETHING. ANYWAY HE GRABS THE CART AND MY 2 YEAR OLDS TOY STUFED ELMO WAS IN THERE AND IM ALL EXUSE ME BUT YOU DO NOT STEAL MY KIDS TOY!!!!!!!! IMAGINE IVE SEEN A LOT OF BAD SERVICE BUT STEALING FROM COSTOMERS?? SO I SCREAM FOR THE MANGER AND DAVE COMES RUNNING UP AND HES ALL JUST LEAVE. AND IM ALL RIGHT IN HIS FACE AND IM ALL DID YOU KNOW YOU HAD CLERKS WHO STEEL FROM COSTOMERS??????? I DEMANDED THAT DAVE CALL THE POLICE ON HIM AND HES ALL IM GONNA CALL THE POLICE ON YOU TOO. WELL I WAS AFRAID HE WAS GONNA JACK MY PURSE AND MY DIPER BAG SO I HAD NO CHOICE BUT TO LEAVE, THE KIDS WERE GETTING ALL CRANKY, AND THE OLDER ONES HAD SCHOOL IN THE MORNING SO I HAD TO GO TAKE THEM HOME TO PUT THEM TO BED AND HAVE A COUPLE BEERS TO CALM MY NERVES. SO I DO THAT AND BY THEN ITS 320, MY BENEFITS ARE SURE TO HAVE KIKED IN BY THEN, I HAD TO GET MY GROCERYS SO MY KIDS COULD HAVE BREAKFAST IN THE MORNING. SO I DRIVE BACK TO ALBERTSONS IN MY PJS AND IT WAS CLOSED. WELL MABYE THERES SOMEONE THERE WHO COULD CHECK ME OUT SINCE I WAS THERE BEFORE. SO I ALL BANG ON THE DOOR, AND IT WAS 5 MINUTES BEFORE SOMEONE CAME. GOOD COSTOMER SERVICE RESPONSE...NOT!!!!! AND IM ALL OPEN UP SO I CAN CHECK OUT MY GROCERYS AND HES ALL NO. IM ALL COME ON I WAS HERE BEFORE, AND THEN THIS OTHER CLERK HE KNEW ME FROM EARLIER TONIGHT THRETENS TO CALL THE POLICE. AND IM ALL EXUSE ME I AM ENTITLED TO CHECK OUT MY GROCERYS JUST BECAUSE YOUR CLERKS ARE TO DUMB AND RUDE TO FIGURE OUT THAT FOODSTAMP BENIFETS KIK IN AT MIDNIGHT. AND THEY ALL WALK AWAY AND I BANG ON THE DOOR AND NO ONE COMES. AND HE THRETENS TO CALL THE POLICE 10 MINUTES LATER. BY NOW IM FURIOUS, IT DOESNT SEEM TO BE W0RKING TO BANG ON THE DOOR SO I RAM SOME CARTS INTO IT, AND WHEN IM DOING THAT A COP CAR COMES UP AND THEY MUST OF TOLD THEM SOME KIND OF LIE OR SOMETHING LIKE I WAS A HOOKER OR A DRUGY, BECAUSE HE HANDCUFFED AND HUMULATED ME, AND THE ALBERTSONS GUYS STAND THERE LOOKING AND JOKING ABOUT IT, AND THEY TOOK ME TO DEETALKS FOR SOME STRANGE REESON.. JUST BECAUSE I USE FOODSTAMPS, WELL EXUSE ME BUT ITS CASH MONEY ANYWAY. BUT THEN YOUR TO DUMB TO UNDERSTAND IT.
On average, I would say I visit your store 3-5 times per month, and I usually spend $81-$130 per visit. It's unlikely I would buy from your store in the future. Also, I seriously doubt whether I would recommend your company again.
Here's what I'd like Albertson's to do: I WANT TO BE REMBURSED FOR THE GAS IT TOOK TO GET THERE TWICE PLUS FOR BEING RUDE AND RACIAL BY NOT TAKING MY CARD AND NOT LETTING ME IN THE STORE. PLUS I WANT LAMONT OR LEROY TO BE ARRESTED FOR STEALING MY KIDS ELMO TOY, AND THE MANGER FIRED FOR NOT DOING ANYTHING ABOUT IT. I THINK $20000 DOLLARS WILL BE PRUDENT MY LOYERS WILL BE CONTACKTING YOU. THERE BEHAVIOR WAS APPAULING AND UN AMERCAN, AND I WAS HUMILATED TO NO END. I WANT ANOTHER $10000 TO FOR THE HUMILATION.
Thank you for taking the time to read my letter. I hope you can respond soon.
From:
MANDA F.
PORTLAND, OR
Applebee's
TERRISM AND RACEISM IN THE NAIGHBORHOOD
To: Applebee's International, Inc.
I'm writing to bring your attention to a problem I had with the employees at your restaurant. I hope you will take this complaint seriously and come up with a quick resolution. This happened at your restaurant located at THE 1 ON 82ND BY HOME DEPOT. My specific complaint is about the waitress/waiter. I'm particularly upset with the employee's lack of politeness.
Here's what happened: ON DECEMBER 29TH ME MY BOYFREND AND MY 5 KIDS AND HIS 2 KIDS WENT TO APLEBYS FOR DINNER. WE HAD TO WAIT FOR 20 MINUTES FOR A TABLE, WHEN THEY SERVED 3 PEOPLE AHEAD OF US, I ASKED WHY AND THEY SAID THAT IT WAS BECAUSE I HAD SO MANY PEOPLE BUT I THINK IT WAS RACIAL BECAUSE MY BOYFRENDS MEXICAN, AND ONE OF MY KIDS IS HALF BLACK AND ANOTHER IS HALF MEXICAN. BUT WE WERE HUNGRY SO THEY SEATED US, AND THE WATRESS ACTED LIKE SHE DIDNT WANT TO SERVE US, AND THEN WE ORDERED DRINKS AND MY RUM AND COKE WAS WEEK, AND SO WAS THE NEXT 1. AND THEN MY KIDS WANTED TO GO AND LOOK AT THE STUFF ON THE WALLS, AND THE MANGER BROGHT THEM BACK AND SAID THEY WERE RUNNING AND THEY HAVE TO SIT DOWN. AND HE WAS RUDE THE WAY HE SAID IT. NOBODY WHO EVER HAD KIDS WOULD BE SO INSENSITIVE, SO OUR FOOD CAME AND IT WAS OK, AND THEN THE MANGER BROUGHT THE KIDS COLOR CRAYONS SO THEYLL SIT DOWN, AND ME AND MY BOYFREND WENT IN THE BAR SECTION FOR DRINKS. AND THEN THE BARTENDER CARDED BOTH OF US. EXUSE ME BUT IM 28 YEARS OLD AND MY BOYFREND IS 37, AGAIN IT WAS RACIAL THEY WERE PROBABLY MAKING SURE THAT HE HAD HIS GREEN CARD OR SOMETHING AND THEY GOT AL SNOBY BECAUSE HE HAD A CALFORNIA LISENCE BUT THEY EVENTULLY SERVED US. THEN THE MANGER HER NAME WAS AMY COMES IN 30 MINUTES LATER AND SAID THEY NEEDED OUR KIDS TO LEAVE BECAUSE THEY NEEDED THE TABLE. WELL IT WAS ALMOST 11, AND IT WAS DIENG DOWN SO THAT WAS A LIE, THEN THEY SAID THEY HAVE TO BE SUPERVISED. WELL MY OLDEST SON IS ALMOST 12 I THINK, I THINK THATS RESPONISBLE AND THEN THEY TRIED TO SAY THEY WERE BEING BRATS, BUT EXUSE ME WHEN YOU AHVE 7 KIDS, 5 OF THEM BOYS THERES GONNA BE ROWDYNESS, KIDS WILL BE KIDS. PLUS MY 20 MONTH OLD COLORED ALL OVER THE BOOTHS WITH COLOR CRAYONS AND OTHER COSTOMERS WERE COMPLAINING, AND IM ALL CHOOSE YOUR BATTLES YOU STUPID BIMBO. AND THEN SHE SAYS NO YOUR THE BIMBO YOU STUPID BABY MACHINE, AND THEN HE KICKS THEM OUT, AND THEN THE ASISTANT MANGER CAME HIS NAME WAS WADE AND HE CALLS US WHITE TRASH AND MY BOYFREND GOT MAD AND THEY ALMOST GOT IN A FIGHT, AND THEN THEY CALLED THE POLICE. AND BY THEN I WAS SO HUMILATED I WAS BAWLING AND THEY UNDER ARRESTED MY BOYFREND ON WARRENTS AND CALLED STATE AND SOCIAL SERVICES FOR THE KIDS AND FOR SOME REASON TOOK ME TO DEATOX. ALL WE WANTED TO DO WAS GO OUT TO DINNER NOT HAVE OUR LIFE RUNED FOR THE NEW YEAR. HOW CAN STUFF LIKE THIS HAPPEN ESPECALLY AFTER THE NATONAL TRAGEDY ON SEPEMBER 11? I THOUGHT APLEBYS WAS SUPOSED TO BE A FAMILY PLACE.
My overall experiences with your company have been very unpleasant. I will never eat at your restaurant again. I will avoid recommending you to others.
Here's how I'm hoping you will fix the problem: DROP ALL THE CHARGES AGAINST ME AND MY BOYFREND AND I WANT A FORMAL APOLOGY. ALSO TRAIN EMPLOYESS FOR RACIAL SENSITIVITY, I SAW THE COMERCIAL AND THEY HAVE THE LESBAINS ON THE BOWLING TEAM SO I THOGHT APLEBYS WAS TOLERANT ABOUT THOSE TYPES OF THINGS. ALSO I WANT FOR ME MY BOYFREND AND OUR COMBINED 7 KIDS $2000 EACH AND FREE MEALS AND WELL DRINKS FOR LIFE FOR ALL THE HUMILATION THEY HAVE CAUSED.
I appreciate your taking the time to read this. I hope you can help me with my problem. The sooner, the better.
From:
MANDA F.
PORTLAND, OR
Barnes and Noble
BARNS AND NOBLE HATES KIDS.
I would like to bring to your attention a complaint I have about the staff attitude/knowledge at one of your stores. I am extremely upset about this, and I hope you are able to resolve this situation.
ON LAST THURSDAY NIGHT I TOOK MY KIDS AGED 3 MONTHS, 2, 4, 5, AND 8 TO BARNS AND NOBLE BECASUE STATE AND SOCIAL SERVICES SAID THEY SHOULD READ MORE SO I TOOK THEM TO THE CHILDRENS SECTION, WHILE MY MOM TOOK THE BABY TO THE STARBUCKS AND IT HAD A CRAPY SELECTION OF FOOD THERE JUST SOME ORAGNIC YUPPY FOO FOO MUFINS AND SHIT. MY MOM WANTED SOME DONUT HOLES AND MR PIBB AND THEY DIDNT HAVE ANY OF THAT!!!!! SO I WENT TO THE SPORTS BAR ACROST THE STREET TO HAVE A BEER AND GET SOME MOTZERELA STICKS FOR MY MOM. SO I DO THAT AND I RUN INTO GET THEM AND I RUN INTO MY 4 YEAR OLDS FATHER AND IT TOOK LONGER THAN I THOGHT BECASUE HE WAS BEING PUSHY AND IM ALL DONT YOU WANT TO GO TO BARNS AND NOBLE TO SEE YOUR SON BUT HES ALL NO HE JUST WANTED TO DO IT, AND IM ALL JAH RIGHT BUT HE WAS PUSHY AND THE KIDS WERE WITH MY MOM SO I WENT WITH HIM AND DID IT AND IT WAS AN HOUR LATER I GOT BACK TO BARNS AND NOBLE. THE FIRST THING I SAW IS MY 2 YEAR OLD IN THE MAGAZINE SECTION AND I WAS ALL WHAT ARE YOU DOING THERE YOUR SUPOSED TO BE IN THE KIDS SECTION. THEN THE MANGER HER NAME WAS MEGAN COMES UP AND SHES ALL ARE THOSE YOUR KIDS IN A BITCHY VOICE AND IM ALL YEAH AND SHE WAS ALL I WAS READY TO CALL THE POLICE AND IM ALL FOR WHAT AND SHE WAS ALL THEY WERE TARING UP BOOKS, MY MOM WENT IN THE BATHROOM AND HASNT COME OUT FOR 45 MINUTES AND LEFT THE BABY IN STARBUCKS AND MY 4 YEAR OLD POOPED ON THE HARRY POTER POP UP BOOKS. AND IM ALL WELL EXUSE ME BUT 1. WHEN I LEFT THERE WERE 3 OF YOU TALKING AND JOKING AROUND YOU HAVE TIME TO LOOK AFTER THE KIDS AND 2. IF YOU HAD MR. PIBB FOR MY MOM SHE WOULDNT BE IN THE BATHROOM THAT LONG THATS WHAT KEEPS HER REGULER. AND 3. AND THEN MY MOM WOULD BE OUT OF THE BATHROOM QUICKER AND MY KIDS WOULDNT HAVE TO POOP ON THE HARRY POTER BOOKS. BUT MEGAN WAS MEAN AND SHE WAS ALL YOU KNOW WHAT YOU ARE DRUNK AND ON DRUGS AND IM CALLING THE POLICE. EXUSE ME BUT THATS BS BECAUSE I KNOW FOR A FACT MY EX FREND SUMMER USED TO WORK THERE FOR CHRISTMAS LAST YEAR AND SHE WAS ALWAYS TWEEKING ON CRANK. SO SHE GOES LIKE SHES GONNA CALL THE COPS THEN MY MOM STARTS HOLLERING AND THE BABY STARTED FUSSING TO, AND MY MOM IS STUCK AND SHES ALL CALL AN AMBULANCE AND MEGAN IS ALL YOU KNOW WHAT JUST GET OUT AND DONT COME BACK. SO I HAVE TO DRAG MY MOM OUT OF THE BATHROOM WITH NO HELP AND SHES ALL IN PANE BECASUE YOU WONT GET MR. PIBB. I THOUGHT BARNS AND NOBLE WAS SUPOSED TO BE ABOUT COSTOMER SERVICE. This store is located at: AT JANZEN BEACH .
I seriously doubt that I will ever buy from your store again, and I will urge everyone I know to steer clear as well.
Here's what I'd like to see happen: START BEING MORE COMPASHONITE TO YOUR COSTOMERS HAVE MR. PIBB AND DONT BE NAZIS TO THE KIDS. HAVE HOT DOGS IN THE STAR BUCKS INSTEAD OF ALL THE UN AMERCAN YUPPY CRAP. I ALSO WANT $7000 DOLLARS EACH FOR ME MY MOM AND ALL MY KIDS, AND A APALOGY FROM THE PREDISENT OF BARNS AND NOBLE ON TV. .
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA F.
PORTLAND, OR
Blockbuster
BLOCKBUSTER TREATS COSTOMERS LIKE DOGS
To: Blockbuster, Inc.
I would like to bring to your attention a complaint I have about the overall experience at one of your stores. I am extremely upset about this, and I hope you are able to resolve this situation.
ON LAST THURSDAY NIGHT ME AND 4 OF MY 5 KIDS WENT TO BLOCKBUSTER TO RENT MOVIES AND TO PICK UP DINNER IT WAS LATE AND THE KIDS WANTED POPCORN AND PEPSI FOR DINNER, SO WE DECIDED TO GET A MOVIE MY 4 YEAR OLD WANTED TO SEE SCRECK BUT THEY DIDNT HAVE IT AND IM ALL YES YOU DO THERE ALL GARANTEED RENTALS LIKE IN YOUR ADD. TRY EXPLAINING THAT TO A 4 YEAR OLD WHO WAS PROMISED SCHREK. PLUS SOME OF THE MOVIES WERE INAPROPPRIATE FOR KIDS 1 OF THEM HAD GAY PEOPLE ON THEM, I DONT WANT MY KIDS TO BE EXPOSED TO THAT KIND OF ELEMENT. THEN WE WANT TO GET THE BRITNEY SPEARS MOVIE SO I ASK A CLERK HIS NAME WAS CARLOS HE SAID THEY AINT GOT IT YET, AND IM ALL YES YOU DO ITS GARINTEED. DO YOU EVEN KNOW WHO BRITNEY SPEARS IS YOU PROBABLY DONT SINCE YOUR TO BUSY LISTNING TO GANSTER RAP. SO WE LOOK AT MORE MOVIES AND THEN CARLOS SAYS HURRY UP WERE CLOSING IN 5 MINUTES. EXUSE ME. I WILL TAKE AS MUCH TIME AS I NEED, YOU CAN WAIT ANTOHER 5 MINUTES TO CRUSE AROUND LISTNING TO GANGSA RAP AND GETTING HIGH. SO ANYWAY WE PICK OUT SNOW DOGS AND JAY AND SILENT BOB MOVIE AND WE ALSO GOT SOME POPCORN CANDY AND PEPSI FOR MOVIE TREATS. SO THATS WHERE THE NIGHTMARE BEGINS, THE CLERK WHO RINGED US UP, HER NAME WAS NICOLE, SHE WAS RUDE AND RETARDED SHE SAID WE HAD LATE FEES, AND IM ALL NO I HAD THEM FOR 5 BUSINESS DAYS I ALWAYS BRING THEM BACK ON TIME AND SHES ALL NO THERE 2 DAYS LATE. EXUSE ME BUT YOU DONT KNOW HOW TO DO MATH BECASUE I RENTED THEM OUT ON WEDNSAY AND BROUGHT THEM BACK THE NEXT WENDSDAY THATS 5 BUSNESS DAYS. DUUUUUUH. BUT NOT ONLY WAS SHE STUPID BUT SHES RUDE TO, SO I CALL THE MANGER AND SHE COMES HER NAME IS VALERIE, AND SHES ALL YES YOU HAVE TO PAY THE LATE FEES, AND SAID OKAY ILL PAY YOU BUT IM GONNA CALL MY LOYER, AND ILL SUE THEM FOR LATE FEES BACK AND EMOTOANAL DISTRESS, SO I JUST PAY THE FINE, AND I TOLD NICOLE I WANTED TO PUT THE MOVIES ON CASH AND THE TREATS ON MY FOODSTAMP CARD, AND SHES ALL WE DONT TAKE FOODSTAMPS AND IM ALL EXUSE ME YES YOU DO ITS THE LAW. SO I CALL VALERIE THE RUDE MANGER AND SHES ALL WE DONT TAKE FOODSTAMPS. AND IMA LL YOU HAVE TO ITS DISCRIMATION AND SHES ALL NO ITS POLLICY, WELL ITS A RETARDED POLICY. JUST BECAUSE ONE OF MY KIDS IS PART AFRECAN AMERCAN AND 1 IS PART MEXICAN SHEESH. THIS IS TO FAR, AND I SCREAM OUT ITS DISCRIMATION. SO THEY THEN THRETEN TO CALL THE POLICE, AND BOLTH VALERIE AND NICOLE ARE RUDE AND TELLING ME TO SHUT UP, AND CARLOS CALLED ME A CRACK HORE BEHIND MY BACK. EXUSE ME BUT IM 6 MONTHS PREGNANT I DONT NEED THIS KIND OF STRESS IN MY LIFE. IT IS UN AMERCAN AND THEY SHOULD ALL BE PULLING TOGETHER FOR TEAMWORK. SO THEY THEN KICK ME OUT AND MY KIDS DIDNT GET THE TREATS OF THE MOVIES, WE HAD TO GO TO PLAD PANTRY INSTEAD. This store is located at: FOSTER AND HOLGATE IN PORTLAND..
I seriously doubt that I will ever buy from your store again, and I will urge everyone I know to steer clear as well.
Here's what I'd like to see happen: HAVE ALL MOVIES GARENTEED. DONT CARRY MOVIES WITH BAD INFLUENCES IF YOU HAVE TO COVER THEM UP SO CHILDREN CANT SEE THEM. HAVE THE BRITNEY SPEARS AND SHREK LIKE YOUR ADD SAYS. DONT RUSH COSTOMERS WHEN THERE BROWZING FOR MOVIES AND DO YOUR MATH BETTER AND DONT GIVE ME LATE FEES WHEN THERE ARE NONE. OBEY THE LAW AND TAKE FOODSTAMPS AND DONT DISCRIMATE AND CALL COSTOMERS NAMES. MY CHILDREN ARE NOW SCARED OF THE BLOCKBUSTER TERRIST BOOGYMEN AS THEY CALL THEM AND HAS CAUSED ME AND MY UNBORN CHILD TRAUMA AND STRESS. I THINK $15,000 FOR ME AND EACH OF MY KIDS INCLUDING MY UNBORN 1 WOULD BE FAIR IF NOT YOUL HEAR FROM MY LOYER. I THOUGHT BLOCKBUSTER WAS SUPPOSED TO BE ABOUT COSTOMER SERVICE NOT NAZIS AND STUFF. .
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA
OR
Blockbuster 2
BLOCKBUSTER SUPPORTS TERISSM
To: Blockbuster, Inc.
I would like to bring to your attention a complaint I have about the overall experience at one of your stores. I am extremely upset about this, and I hope you are able to resolve this situation.
WE WENT TO THE GRAND OPENING BLOCKBUSTER STORE AND BECASE IT WAS GRAND OPENING THEY WERE SIRVING FREE HOT DOGS AND POP SO MY KIDS MY MOTHER AND ME WENT THERE FOR LUNCH. THE GUY WHO WAS SERVING THE HOT DOGS WAS RUDE HE WAS THIS PUNK KID NAMED BRIAN AND HE WAS ROLING HIS EYES AND THINKING GET THIS BITCH AND HER KIDS OUT OF HERE SO I CAN GO HOME AND SMOKE DOPE. SO WE GET OUR HOT DOGS AND PEPSIS AND THEN I ASKED IF I COULD GET ONE FOR MY MOM IN THE CAR, HER DOCTOR SAYS SHE HAS TO SIT ON HER BUT FOR 3 MONTHS STRAIGHT AND SHE CANT GET UP AND HE WAS LAUGHING AND SAID NO IF SHE WANT HOT DOG SHE GOTTA GO UP AND GET IT. I WAS TIRED AND MY KIDS WERE BEING BRATS IN THE DISNEY SECTON. SO MY MOM GOT UP TO GET HER HOT DOG AND GOT ARTHRITIS ON THE WAY. PLUS THEY DIDNT HAVE CAFENE FREE DEIT PEPSI, MY MOM CAN ONLY DRINK THAT. SO SHE GOT REGULAR DEIT AND SHE WAS MEAN TO EVERYONE FOR THE RESTOF THE NIGHT BECAUSE OF THE CAFENE. AND I TOLD THIS PUNK BRIAN WHAT I THOUGHT AND HE SAID 'WHAT DO YOU WANT YO, IT'S FREE AND HE CALLED ME WHITE TRASH AND THATS WHEN I GOT REALLY PISSED. I TOLD HIM WHERE HE CAN PUT HIS FREE HOT DOGS AND LEFT. This store is located at: THE NEW GRAND OPENEING STORE IN PORTLAND.
I would definitely think twice before spending money at your store again, and I will urge everyone I know to steer clear as well.
Here's what I'd like to see happen: I WANT $2000 EACH FOR ME MY MOM AND EACH OF MY 5 KIDS THATS $14000. YOUR A BIG CORPORTON AND ITS CHUMP CHANGE TO YOU IF YOU WANT TO KEEP THIS LOYLE COSTOMER.ALSO I WANT YOU TO PAY MY MOMS MEDICLE BILLS FOR THE ARTHRITUS AND THE CAFEENE OVERDOSE. PLUS I THINK TO CREDIT MY ACCOUND WITH FREE MOVIE RENTALS FOR LIFE WOULD BE REASONABLE. THIS KIND OF SERVICE IS UNEXEPTABLE AND UN AMERICAN IN LIHGT OF THE NATONAL TRAGEDY. BY BEING RUDE TO PEOPLE LIKE THAT THERE SUPPORTING THE TALLABAN. I BET THERE EVEN HIDING BEN LADEN IN THERE BACK ROOM.
.
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA H.
PORTLAND, OR
Chuck E Cheese
CHUCKY CHEESES RUNES MY KIDS BIRTHDAY
To: Chuck E Cheese Entertainment, Inc.
I'm writing to bring your attention to a problem I had with the employees at your restaurant. I hope you will take this complaint seriously and come up with a quick resolution. This happened at your restaurant located at ON 92ND AND POWEL . My specific complaint is about the management. I'm particularly upset with the employee's lack of politeness.
Here's what happened: MONDAY IT WAS MY 5 YEAR OLDS BIRTHDAY SO ME MY 5 KIDS MY SISTER AND HER 3 KIDS AND A BUNCH OF THERE FRENDS AND MY BOYFREND WENT TO CHUCKY CHEESES TO CELBRATE. FROM THE START THEY WERE RUDE THEY ROLED THERE EYES AND SAID LET ME SEE IF I CAN FIND A TABLE FOR YOU, AND THEY SEATED OTHER PEOPLE IN FRONT OF US. IM ALL EXUSE ME REMBER US? I THINK THERE BIENG RACIAL BECASUE SOME OF THE KIDS WERE MEXICAN AND PART BLACK. SO WE HAVE TO WAIT ALMOST 20 MINUTES FOR TO BE SEATED AND THEN THE KIDS OF CORSE WANT TO PLAY ON THE GAMES, AND THEY WERE A RIP OFF, THEY GOT ALL KINDS OF TIKETS AND ALL THEY COULD BUY WERE CRAPY PLASTIC FOOTBALLS AND BON JOVI KEYCHANES. PLUS THE MANGER CAME UP TO ME, HE WAS THIS RUDE UPITY KID NAMED RICHARD. HE ACUSED MY 9 YEAR OLD NEPHEW JAYSON OF STEALING TIKETS FROM LITTLE KIDS. EXUSE ME BUT THATS RACIAL, JUST BECAUSE HES PART AFRECAN AMERCAN THEY ATOMATCALLY THINK HES STEELING. SO WE ORDER PIZZAS AND PICTURES OF BEER FOR THE ADULTS AND POP FOR THE KIDS. AND THE KIDS ARE RUNNING AROUND BEING BRATS BECASUE THEY WERE KIKED OUT OF THE GAME ROOM, THEY SHOLD HAVE A SIGN THAT SAYS NO CLIMING ON THE VIDEO GAMES THEY WERE JUST BEING KIDS. SO THE PIZZA COMES AND ITS ALRIGHT AND THEN MY 2 AND A HALF YEAR OLD THROWS A PIZZA ON THE FLOOR, AND CHUCKY CHEESE WAS WALKING BY AND HE SAYS TO ME PICK THAT UP!!! IM ALL EXUSE ME WHAT??? AND CHUCKY CHEESE SAYS AGAIN PICK IT UP, AND SOME STUPID CRAP ABOUT TEECHING MY KIDS MANERS. EXUSE ME BUT YOUR JUST A STUFED MOUSE YOU DONT TELL ME HOW TO RASE MY KIDS. THEN MY BOYFREND TELLS HIM HOW RUDE HE IS AND HE TAKES OFF THE MOUSE HEAD AND SAID ILL KICK YOUR ASS TO MY BOYFREND. EXUSE ME BUT CHUCKY CHEESE IS SUPOSED TO BE POLITE AND FRENDLY NOT ACT LIKE THE FRIGEN TALLABAN. SO RICHARD THE MANGER COMES UP TO SEE THE RUCKIS, AND ANOTHER EMPLOYE HER NAME WAS SUMMER AND I RECOGNIZED HER RIGT AWAY, SHE WAS SLEEPING WITH THE FATHER OF MY UNBORN GIRL WICH I AM BY THE WAY 7 AND A HAF MONTHS PREGNANT WITH WHEN WE WERE STILL GOING OUT. I THOGHT CHUCKY CHEESE WAS A RESPECTICLE COMPANY AND THEY WOLD HIRE NICE POLITE PEOPLE, NOT STUPID HORES LIKE SUMMER OR RUDE TERRIST MOUSES. SO I TELL THIS TO RICHARD AND HE DOESNT HERE A WORD I SAY HE JUST SAYS FINISH YOUR PIZZA AND GET OUT AND DONT COME BACK UNTIL YOU LERN MANNERS. EXUSE ME BUT YOUR THE ONE WHO NEEDS TO LERN MANNERS. AND IM ALL OK COULD WE GET ANOTHER PICTURE OF BEER? AND THERE ALL NO YOUR CUT OFF YOUDONT NEED MORE. EXUSE ME BUT THIS IS AMERCA WE HAVE A RIGHT TO DRINK BEER. AND THERE ALL JUST HURRY UP AND LEAVE. AND THEN SUMMER MAKES SOME RUDE COMENT ABOUT HOW I DONT EVEN KNOW THE BABYS HIS ANYWAY. THATS WHEN I REALY GOT MAD AND I JUMP UP AND GET IN HER FACE ABOUT IT, AND EVERYBODY TRYS TO STOP ME BUT NOBODY TRYS TO STOP HER, THE STUPID MANPULATING HORE. I THOUGHT CHUCKY CHEESE HAD STANDARDS NOT TO HIRE RUDE PEOPLE LIKE THAT. THAN THEY KICK US OUT AND NOT LET US FINISH OUR PIZZA SO THERE ALL HERE WANT THE PIZZA AND DUMP IT IN MY DIPER BAG. BY NOW IM ALL BAWLING, IM 7 AND A HALF MONTHS PREGNANT I DONT NEED THIS KIND OF STRESS IN MY LIFE, SO WE ROUND UP MY KIDS, AND IM SO UPSET I GET THE RONG KIDS, AND I CAN BARELY DRIVE AND ALMOST GET IN AN ACCIDENT BECASE I WAS BAWLING SO HARD. I THOUGHT CHUCKY CHEESE WAS SUPOSED TO BE A FAMILY PLACE.
My overall experiences with your company have been very unpleasant. I will probably avoid your restaurant in the future. I'll probably avoid recommending you to others.
Here's how I'm hoping you will fix the problem: DONT BE RACIAL AND SEAT AS SOON AS WE GET IN AND DONT TAKE ALL WHITE PEOPLE 1ST AND DONT BE RACIAL IN THE GAME ROOM AND GIVE MY NEPHEW JAYSON 1000 FREE TOKENS FOR BEING RACIAL AND RUDE. HAVE BETTER PRIZES SO THEY WONT BE A RIP OFF. LET KIDS BE KIDS AND NOT MAKE THEM PICK UP PIZZA AND HIRE NICER PEOPLE WHO DONT GET RUDE TO BE CHUCKY CHEESE AND HIRE MORE RESPECTIBLE PEOPLE WHO DONT CHEAT ON PEOPLE AND LIE AND MANPULATE. THE COSTOMER IS ALWAYS RIGHT AND IF THEY WANT MORE BEER THEY SHOLD HAVE IT AND $5000 EACH FOR ME MY SISTER MY BOYFREND AND ALL OF THE KIDS THAT WERE THERE PLUS ANOTHER $1000 FOR MY 5 YEAR OLD FOR RUNING MY KIDS BIRTHDAY , AND DONT DUMP PIZZA IN THE DIPER BAG AND FIRE EVERYONE WHO WORKED THAT DAY.
I appreciate your taking the time to read this. I hope you can help me with my problem. The sooner, the better.
From:
MANDA
PORTLAND, OR
Circuit City
CIRCUT CITY SHOLD BE RENAMED RUDE CITY
I'm writing to bring your attention to a problem I've had with overall experience with one of your products. I hope Circuit City will address this problem to my satisfaction. This concerns a retailer located at ON 102ND AND HALSEY. This incident has left me extremely angry.
Here's my problem: ON THURSDAY ME MY MOM AND MY 5 KIDS WENT TO CIRCUT CITY TO PURCHAISE SOME STUFF ON CREDIT, FIRST OF ALL MY MOM NEEDED POP BEACAUSE OF HER BLOOD SUGAR AND THEY DIDNT HAVE IT. AND THE CLERK HIS NAME WAS JASON WAS RUDE ABOUT IT AND BEHIND OUR BACK HE SAID WHAT DO YOU THINK THIS IS SAFEWAY? EXUSE ME BUT FRYS SELLS POP AND CANDY AND SO SHOULD YOU. SO I HAD TO SEND MY 7 YEAR OLD ACROSS THE STREET TO AM PM TO GET MY MOM A MR PIBB. SO ANYWAY WE PICK OUT OUR BIG SCREEN TV, DVD PLAYER AND GAME CUBE PLUS GAMES AS WELL AS SOME SHRECK SNOW DOGS AND AMERCAN PIE 2 VIDEOS FOR THE KIDS. THE CLERK THIS WAS A JAPANESE KID NAMED TRUNG WAS ALL RUDE AND HE KEPT ASKING HOW I WAS GONNA PAY FOR IT AND I WAS STILL SHOPPING. PLUS HE WAS RUDE TO MY KIDS AND YELLED AT MY 3 YEAR OLD FOR BANGING ON COMPUTER KEYBORDS. MABYE THATS HOW THEY DO BUSNESS BACK IN JAPAN BUT THIS IS AMERCA, YOU DONT YELL AT KIDS GET WITH IT. I GUESS ALL THEY WANT IS MY MONEY. SO I WAS GONNA BY A DIGITAL CAMRA BUT MY MOM WAS YELLING FOR HER MR PIBB WHICH SHED HAVE IF CIRCUT CITY HAD POP!!!! SO I JUST HAD THAT AND THEN OF CORSE TRUNG WAS ALL HOW WILL YOU PAY AND IM ALL ON CREDIT IM GONNA HAVE TO SIGN UP FOR A CREDIT CARD. AND HES ALL DUUUUUUUUH DUUUUH AT THIS POINT LIKE HE DOESNT KNOW WHAT AND I FILL OUT THE APP AND THEN WHEN IM DOING THIS HE HAS TO GO TALK TO THE MANGER. HE WAS GONE A LONG TIME AND THEY BOTH LOOKED AT MY ID....AND ACTED LIKE I WAS SUSPICIOS. EXUSE ME BUT IM A 100 PERCENT AMERCAN AND I DONT DESERVE TO BE TREATED LIKE A TERRIST!! SO HE TAKES MY APP, AND HES ALL I CAN HARDLY REED THIS AND IM ALL WELL EXUSE ME BUT I DONT KNOW HOW TO WRITE IN JAPANESE IM AN AMERCAN!!! THEN HE PUTS SOME STUFF IN THE COMPUTER AND HES ALL OKAY I CAN ONLY APPROVE YOU FOR $100 CREDIT. AND IM ALL UH UHHHH, YOUR ADD SAYS I CAN GET IT NOW AND NO PAYMENTS UNTIL JANARY 2003. AND HES ALL THATS ON APPROVED CREDIT, AND IM ALL WELL YOUD BETTER APPROVE IT BECASUE YOU HAVE TO HONER YOUR ADD. AT THIS POINT I RELIZED THAT THIS INCEDENT WAS RACIALY MOTIVATED, I HAVE MIXED KIDS MY 3 YEAR OLD IS PART MEXICAN AND THE 7 YEAR OLD WHO WENT TO GET THE MR PIBB IS PART AFRECAN AMERCAN. AND IM ALL YOU CAN EITHER LET US GET THIS NOW, AND ILL OVERLOOK THE BLATENT RACEISM, OR YOU KIK US OUT AND ILL SUE YOU FOR EVERYTHING IN THE STORE. AND I SCREAM FOR THE MANGER AND HES ALL TRUNG IS BEING RACIAL. THEN THE MANGER HIS NAME WAS MARK IS ALL OKAY JUST GET OUT, AND IM ALL NO, YOU ARE BEING RACEIST AND I WILL NOT STAND FOR IT. PLUS MY MOM NEEDED TO USE THE BATHROOM AND THEY WOLDNT LET HER SAYING IT WAS CLOSED TO COSTOMERS. THATS A LIKELY STORY BECASE THEY WERE AFRADE MY MOM WOULD BRAKE THE TOILET BECASUE SHES A BIT ON THE HEAVY SIDE, THEY HAVE TO HAVE A TOILET AVALABLE FOR COSTOMERS ITS THE LAW. THEN THEY THRETEN TO CALL THE POLICE AND THEN THEY GOT THERE WITH MY 7 YEAR OLD AND THEY WERE ALL HE WAS STEALING AT THE 711. AND THEY WERE ALL ON ME BECASUE I SHOULD KEEP AND EYE ON HIM AND THEY THRETENED TO CALL STATE AND SOCIAL SERVICES ON ME, WELL EXUSE ME BUT DONT YELL AT ME YELL AT CIRCUT CITY BECAUSE THIS NEVER WOULD HAVE HAPPENED IF THEY HAD POP LIKE THERE SUPPOSED TO. SO THEY KICK ME OUT, AND MY MOM DIDNT MAKE IT TO THE BATHROOM. WELL IM ALMOST 5 MONTHS PREGNANT AND I DONT NEED THIS KIND OF STRESS CALGON TAKE ME AWAY!!!!!!!!!
Here's how you can help: I WANT TO BE ADEQANTLY COMPENSTATED FOR THE HUMILATION AND THE RACEISM I ENCOUNTERED. THIS IS SERIOUS. ALSO YOU TELL TRUNG TO GET WITH THE AMERCAN WAY AND MAKE HIM TAKE CLASES OF COSTOMER SERVICE. I THINK $30,000 EACH FOR ME MY MOM AND 5 KIDS PLUS MY UNBORN CHILD. IS FAIR. ALSO HAVE BATHROOMS AND DONT DISCRIMATE AGAINST HEVEY PEOPLE. AND HAVE POP AND CANDY LIKE FRYS DOES. ALSO I WANT AN APPOLOGY TO ALL MY KIDS, AFTER THEY WERE PROMISED DVDS AND VIDEO GAMES AND TVS AND YOU WOLDT LET THEM HAVE IT, WHAT KIND OF PYSCHOS ARE YOU PEOPLE ANWAYS?? I THOUGHT CIRCUT CITY WAS SUPOSED TO BE ABOUT COSTOMER SERVICE.
Based on all of my dealings with your company, I am very unhappy. I have decided I will never do business with you again. Also, I will not recommend your company to others.
I know you like to keep your customers happy, so I am sure you'll take steps to rectify this situation. I expect to hear from you soon. Thank you.
From:
MANDA F.
PORTLAND, OR
Fred Meyers
FRED MYERS RUDE BABBYSITTING SERVICE
I am writing to inform you of a problem with the staff attitude/knowledge at one of your stores. The store I'm referring to is at AT GATEWAY ON 102ND.
I HERD IN YOUR ADD THAT YOU HAD A BABBYSITTING SERVICE AT YOUR STORE AND I THOUGHT THATS JUST THE THING FOR MY KIDS AND MY GIRLFREND ANGIES KIDS SO WE CAN SHOP IN PEACE, IM 8 MONTHS PREGNANT AND I SURE DONT NEED THOSE BRATS IN OUR WAY. SO WE GOT TO THE STORE AND THE LADY RUNNING THE BABBYSITTING BOOTH HER NAME WAS LESLIE AND SHE WAS A RUDE BITCH. FIRST OFF BETWEEN US WE HAD 9 KIDS TO DROP OFF. THEN SHE SAID SHE ONLY HAD ROOM FOR 4. EXUSE ME BUT YOUR ADD SAID YOULL BABBYSIT OUR KIDS, WHAT IS YOUR PROBLEM THEN SHE TALKS TO THE OTHER GIRL THERE AND ROLES HER EYES AND SAID OK ILL TAKE 6, BUT ANGIES 8 YEAR OLD SON JAHSHEED, MY 9 YEAR OLD ASHELY AND MY 7 YEAR OLD BEAVIS WERE TO OLD. EXUSE ME BUT THATS RACIAL. JAHSHEED IS PART AFRECAN AMERCAN ASHLY IS PART MEXICAN AND BEAVIS IS 1 CORTER INDIAN. DUH IM NOT STUPID. SO SHE MAKES ME SIGN ALL THIS CRAP AND HAVE US TELL OUR LIFE STORYS. THEN WE DO THAT AND ARE ABOUT TO LEAVE WHEN LESLIE CALLS US BACK. MY 4 YEAR OLD TREVORS DIPER FELL OFF AND IT WAS UCKY AND SHES ALL DO YOU HAVE A DIPER FOR HIM AND IM ALL EXUSE ME BUT THATS YOUR JOB. AND SHES ALL ROLING HER EYES AND SAID ILL CHANGE HIM BUT THAT IM SUPOSED TO TELL HER IF HES RETARDED. EXUSE ME BUT ONLY I CALL MY KIDS RETARDED. TREVOR IS NOT RETARDED HIS DAD WAS A CRACKHEAD. SO I GET A BIG DIPER FOR HER AND ANGIE AND I WENT SHOPING AND THE KIDS HEADED TO THE TOY SECTION. WE SHOP FOR A WHILE AND THEN GET HUNGRY SO WE WENT ACROST THE STREET TO APPLEBYS FOR SOME LUNCH. SO WE ORDER OUR MARGARITAS AND ANGIES CELL PHONE RINGS AND ITS FRED MYERS AND THERE ALL WHEN ARE YOU GOING TO PICK UP YOUR KIDS, AND ANGIE WAS ALL WELL WE ARNT DONE SHOPPING YET AND THEY WERE ALL WELL WE PAGED YOU IN THE STORE, AND SECRUTY COULDNT FIND US AND SHE WAS ALL WERE GOING BACK IN THE STORE WICH WE WERE WE WOULDN'T LEVE ARE KIDS THERE. DUH!!!! THEN THEY WANTED TO TALK TO ME AND ANGIE HANDED ME THE PHONE AND IM ALL EXUSE ME BUT YOUR ATITUDE IS UNEXEPTABLE. SO WE ORDER OUR LUNCH AND SOME MARGARITAS AND HAD LUNCH IN PIECE OR AT LEAST WE WOULD IF FRED MYERS WOULD DO THERE JOB AND LEAVE US ALONE. THEN A BIT LATER ANGIES PHONE RINGS AND ITS GUESS WHO FRED MYERS AND THERE ALL MY KIDS ARE CRANKY AND IM ALL WELL NO WONDER IF YOUR AS RUDE TO THEM AS YOUR RUDE TO ME. SO I HAD TO SIT AT THE RESTRANT FOR AWHILE JUST TO CALM DOWN, AND A BIT LATER THE COPS COME IN THE PLACE AND ASKS FOR ME. I WAS SCARED I THOUGHT THAT RUDE BABBYSITTER LESLIE DID SOMTHING TO THEM AND THE COPS WERE THERE TO TELL ME INSTED THEY TOLD US WE WERE UNER ARREST FOR CHILD NEGLECT. EXUSE ME BUT I DROPPED THEM OFF AT FRED MYERS TO DO MY SHOPPING AND I SIGNED PAPERS THAT SAY THERE FRED MYERS RESPONSIBILTY NOT MINE!!!!!!! SO I THOUGHT THEY MADE STUFF UP SO THEY CAN ARREST ME JUST BECAUSE SOMEBODY WAS HAVING A BAD DAY. THEN STATE AND SOCIAL SERVICES PULLS UP IN THERE VAN AND HERD MY KIDS INTO IT. SO THEY TAKE US TO JAIL AND BOOK US AND THEN LET US GO HOME, AND THERE WAS A MESAGE THAT MY DAUGHTER ASHLEY WAS DETANED AT FRED MYERS AND CALLED A THEAF BECAUSE SHE STOLE SOME BRITNEY SPEARS SPARKLE MAKEUP. FIRST OF ALL ASHLY KNOWS BETTER THAT SHE CANT WEAR MAKEUP TILL SHES 10, AND SECOND THEY PLANTED IT ON HER BECASUE SHES PART MEXICAN. WHAT DOES FRED MYERS HAVE AGAINST MY FAMILY ANYWAY? IM 8 MONTHS PREGNANT I DONT NEED THIS STRESS IN MY LIFE. I THOUGHT THEY WERE SUPPOSED TO BE ABOUT COSTOMER SERVICE NOT NAZIS AND STUFF.
On average, I would say I visit your store 6-10 times per month, and I usually spend $81-$130 per visit. It's unlikely I would buy from your store in the future. Also, I seriously doubt whether I would recommend your company again.
Here's what I'd like Fred Meyer to do: HAVE NICER PEOPLE TO TAKE CARE OF THE KIDS AND DONT SHIP THEM OFF TO STATE AND SOCIAL SERVICES BECAUSE THEY DONT LIKE ME AND INSTEAD BE NICE TO THEM AND LET US SHOP IN PEICE. DONT GRIPE ABOUT DIPERS THATS PART OF YOUR JOB, AND HAVE BIG DIPERS FOR BIGGER KIDS. AND STOP BEING RACIAL AND TAKE ALL KIDS IN YOUR BABBYSITTING SERVICE NOT BASED ON COLOR. ALSO FOR ALL THE HUMILATION THIS HAS CAUSED I WANT $10000 EACH FOR ME AND MY KIDS AND ANGIE AND HER KIDS. PLUS I WANT A PUBLIC APPALOGY ON TV.
Thank you for taking the time to read my letter. I hope you can respond soon.
From:
MANDA
PORTLAND, OR
Fred Meyers 2
HORIBLE FRED MYERS
To: Fred Meyer
I am writing to inform you of a problem with the experience at one of your stores. The store I'm referring to is at ON 188TH AND STARK IN GRESHAM.
I WENT TO THE FRED MYERS IN ROCKWOOD TO DO SOME SHOPPING AND I LOOKED AND I LOOKED BUT THERE WAS NO FREDDYS PLAYLAND FOR THE KIDS. I HAVE 5 KIDS AND THERE ALL FULL OF ENNERGY AND THEY GET IN MY WAY WHEN IM SHOPING. SO FINALY I ASKED THIS ASAIN KID HIS NAME WAS TRAN WHERE IS FREDDYS PLAYWORLD AND HE SAID WE AINT GOT 1. EXCUSE ME?????? HELLO, WHAT ABOUT MY KIDS. THEN HE SAID I DONT KNOW AND CONTINUED ON HIS WAY AND STOPED TO TALK TO THIS OTHER ASAIN EMPLOYEE IN JAPANESE AND LAGHING. SO I FIND THE MANGER AND SAID WHY ISNT THERE A FREDDYS PLAYWORLD? AND SHE SAID THE STORE ISNT BIG ENOUGH. AND I SAID NO ITS BECAUSE YOUR RACESIST, A LOT OF MEXICANS SHOP THERE, AND ONLY THE STORES IN WHITE NAIGHBORHOODS DO. IM WHITE BUT ONE OF MY KIDS IS PART BLACK AND ONE OF THEM IS PART MEXICAN. SO THEY FOLLOWED ME AROUND TO MAKE SURE I WASNT STEALING. I WAS SO HUMILATED, BUT I HAD TO GO SHOPPING SO I DID THAT AND ABOUT 20 MINUTES LATER THEY ANNOUNCED ON THE INTERCOM "WOULD THE LADY WITH 5 KIDS PLEASE RETURN TO THE TOY DEPATRMENT IMEDIATLY AND SHE SOUNDED LIKE A BITCH." SO I FINISHED READING THE PEOPLE MAGAZINE I HAD AND WENT TO SEE WHAT WAS UP, ON MY WAY THEY SAID AGAIN, ITS LIKE TAKE A MIDOL IM GETTING THERE AS FAST AS MY FEET WILL TAKE ME. WHEN I GOT THERE THIS REALLY RUDE B#&%* HER NAME WAS LISA PRACTICLY YELLED AT ME TO PLEAS KEEP AN EYE ON YOUR KIDS AND I SAID DONT TELL ME HOW TO RASE MY KIDS AND SHE THRETENED TO CALL STATE AND SOCIAL SERVICES ON ME AND I TOLD HER TO BITE ME AND THEN SHE CALLED SECURITY AND THE MANGER AND THEY CAME AND TOLD ME TO GET MY AND I QUOTE "CROTCH TROPHIES" OUT OF THE STORE. AND IM LIKE EXUSE ME U DONT TALK 2 MY KIDS THAT WAY THERE COSTOMERS TOO AND THEYL GROW UP TO BE CONSUMERS AND THEY WILL REMEMBER THAT THE KIDS ARE JUST CROCH TROPHIES. THATS WHY THERES NO PLAYLAND IN THE STORE BECAUSE THERE PREJUDICED ONLY IN THE RICH WHITE NEIGHBORHOODS, IM ON WELFARE BECASE OF MY BAD BACK AND SSI, AND IM ON A LIMITED BUDGET I CANT AFFORD TO LIVE IN BEAVERTON OR LAKE OSWEGO AND DRIVE A BMW AND DRINK AT STARBUCKS EVERY DAY. IS A NICE STORE 2 MUCH 2 ASK?
On average, I would say I visit your store 6-10 times per month, and I usually spend $51-$80 per visit. It's unlikely I would buy from your store in the future. Also, I seriously doubt whether I would recommend your company again.
Here's what I'd like Fred Meyer to do: BILD NICER STORES IN POOR NABORHOODS AND INSTEAD OF TALKING ABOUT WAYS TO COOK RICE IN JAPANESE, HELP THE COSTOMERS AND MAKE THERE SHOPING EXPERINECE A GOOD ONE. BUT STILL THATS NO EXUSE FOR THE TREATMENT I RECEVED I WAS EMBARASED AND HUMILATED TO NO END. I WOELDNT HAVE TO LEAVE THE KIDS IN THE TOY DEPARTMENT IF YOU HAD A FREDDYS PLAYWORLD IN THE 1ST PLACE AND THEN TO CALL MY KIDS CROCH TROPHIES. NOBODY WHO EVER HAD KIDS WOULD BE SO INSESITIVE. ALSO THE LADY IN THE TOY DEPARTMENT WAS BLACK SO SHE WAS BEING RACEIST TO ME. I THINK RACEISM IS WRONG IS THIS FRED MYERS POLICY. SHE WOULD RATHER GO HOME AND LISTEN TO HIP HOP THEN TO WAIT ON MY WHITE BUT. BECAUSE OF THIS IM HUMILATED AND I WANT SOME COMPENSATION FOR ALL THE HUMILATION I RECEIVED. I THINK NO LESS THAN $600 DOLLARS PLUS SOME FREE COUPONS AND GIFT CERTIFICATE WOULD BE FAIR. ALSO I WANT YOU TO LET EACH OF MY 5 KIDS TO PICK OUT A FREE TOY IN COMPENSATION FOR BEING CALLED CROTCH TROPHIES.
Thank you for taking the time to read my letter. I hope you can respond soon.
From:
MANDA F.
PORTLAND, OR
Greyhound
TERRISM ON THE BUS GRAYHOUND DOESNT CARE
I depend on public transportation to get me where I need to go. I recently had a problem with the overall experience at Greyhound Lines, Inc. that left me extremely upset, and I am writing in the hope that you can help me resolve this situation.
LAST WEEK ME MY MOM AND MY 5 KIDS WENT TO CALIFORNA TO VISIT RELATIVES IN FRESNO AND IT WAS THE BUS TRIP FROM HELL LET ME TELL YOU. FIRST OFF MY MOM GOT STUCK IN THE BATHROOM, AND EVERYONE WAS GETTING MAD WHEN SHE YELLED FOR HELP. THE BUS DRIVER WAS A A HOLE AND HE KEPT YELLING FOR MY KIDS TO SIT DOWN, IM ALL WHAT ARE YOU THE TALABAN, THEY NEED TO PLAY. THEN WHEN WE STOPED IN ROSEBURG FOR OUR DINNER BRAKE, AND IM ALL COULD THE GRAYHOUND STATON BE ANY FURTHER FROM MCDONALDS, HES ALL WE GOT 30 MINUTES, WELL IT TOOK ALMOST THAT LONG TO GET TO MCDONALDS AND WE GOT BACK TO THE BUS STATON AND THE BUS HAD GONE. AND IM ALL WHAT DO YOU MEAN THE BUS IS GONE, AND MY MOM IS STILL ON THAT BUS. AND THE TICKET COUNTER GUY IS ALL WELL YOU SHOLDVE BEEN ON TIME. SO WE HAD TO WAITE 6 HOURS IN THE MIDLE OF THE NIGHT TILL THE NEXT BUS CAME AND THE COUNTER GUY YELLED AT ME BECASUE MY 4 YEAR OLDS POOPY DIPER FELL OFF. SO WE CAUGHT THE NEXT BUS AND IT STOPED IN EVERY STUPID HICK TOWN IN SOTHERN OREGON I COULD SWARE. THEN WHEN WE GOT TO JUST PAST MEDFORD IT WAS SNOWING AND HE SAID WE GOT TO CHANE UP FOR THE SNOW, AND IM ALL WELL YOU SHOULD HAVE DONE IT BEFORE WE LEFT PORTLAND, I HAVE A SCEDULE TO KEEP, AND HES ALL WELL I DO TO GET ON THE BUS. I MEAN WHEN WE GOT GOING THERE WAS JUST SLUSH THEY DIDNT NEED IT AND THE DRIVER MUST HAVE BEEN SMOKING DOPE BECASUE HE WAS ONLY GOING 30 MILES AN HOUR. I MEAN HELLO, THE SPEED LIMIT IS 65 I BELEIVE. IF WE WERE GOING ANY SLOWER WED BE STUCK IN THE SNOW. I MEAN WERE ALREADY ALMOST 12 HOURS BEHIND AND HE DOESNT CARE, HES JUST PUTTERING AROUND LOOKING AT ALL THE SNOW FALLING AND NOT THE RODE. SO I KEEP REMINDING HIM TO GO FASTER, AND WHAT DOES HE DO HE DUMPS ME OFF IN REDDING. I MEAN WHAT KIND OF COSTOMER SERVICE IS THAT, AND 2 OF MY KIDS ARE STILL ON THE BUS. WELL I SUPOSE WE'D ALL MEET AT THE BUS STATION IN FRESNO, BUT ITS THE PRINICIPAL OF IT ALL. SO I HAVE TO WAIT ANOTHER 3 HOURS FOR A BUS THE REST OF THE WAY, WITH MY OTHER 3 KIDS. SO WE GET ON THE OTHER BUS AND ITS FINE FOR AWHILE BUT THIS ONE REALLY WEIRD FOREN LOOKING GUY GETS ON IN SACRIMENTO, AND WE GET BACK ON THE RODE AND HE GETS ON HIS CELL PHONE AND STARTS YAMERING IN NOT ENGLISH, AND HE WASNT TALKING IN MEXICAN EITHER IT WAS SOME WEIRD LANGUAGE. ALL OF A SUDDEN I REALIZED IT COULD BE A TERRIST PLOTING TERRISM. WELL I AM 1 AMERCAN WHO WILL NOT STAND FOR THAT, AND SO I GO TO THE BUS DRIVER AND IM ALL EXUSE ME BUT THERE IS A MAN WHO MIGHT BE A TERRIST BACK THERE AND ALL HE DOES IS CHUKELS AND SAYS GO SIT DOWN. I GUESS AFTER THE NATONAL TRAGEDY HES USED TO TERRISTS ON THE BUS, SO I FIGURED HE KNEW WHAT HE WAS DOING. BUT THE MAN KEPT YAMERRING IN ERAB IN HIS PHONE AND THE DRIVER ISNT DOING ANYTHING ABOUT IT. SO I GO BACK UP TO THE DRIVER AND IM ALL EXUSE ME BUT WHAT ARE YOU GOING TO DO ABOUT IT? AND THEN HE YELLS AT ME TO SIT DOWN NOW!!!! I WAS SO SHOKED, AND I REALIZED HE MIGHT HAVE BEEN IN ON IT TO, AFTER ALL HE HAD A BEARD LIKE BEN LADEN HAS, AND HIS NAME TAG SAID HIS NAME WAS BILL, BUT ITS PROBABLY ABDUL OR HABIB OR SOMETHING. I BET THIS DRIVER WAS IN THE TALLIBAN AND THERE WAS A BOMB ON THE BUS. I WAS SOOOOO SCARED, I JUST SAT THERE MOTONLESS UNTIL WE GOT TO THE NEXT STOP, AND AND CAME RUNNING OUT AND SAID TO THE TICKET COUNTER OUR BUS WAS BEING HIJAKED. AND THEY ALL CALLED THE POLICE AND TALLIBAN BILL KEPT CALLING ME A LOONY. LOOK WHOSE TALKING!!!!! SO THE POLICE CAME AND GET THIS INSTEAD OF UNDER ARRESTING THE TERRISTS, I GET ARRESTED AND STATE AND SOCIAL SERVICES CAME FOR MY KIDS, AND THE FBI WAS ALL GIVING ME S@#$#. AND GET THIS ABOUT MY OTHER 2 KIDS GREYHOUND COLDNET BE BOTHERED WITH THEM SO THEY CALLED CALIFORNA STATE AND SOCIAL SERVICES ON THEM TO. I JUST NEEDED TO GO ON A BUS TRIP, AND I STAND UP AS AN AMERCAN TO TERRISTS AND THEY DONT BELIVE ME. WHAT KIND OF PEOPLE RUN GRAYHOUND????
It's very unlikely that I will ever ride with you again. I seriously doubt that I'll recommend you to other people.
Here's what I'd like Greyhound Lines, Inc. to do: I BELIVE I NEED TO BE TREATED BETTER AS A COSTOMER AND AS THE REAL AMERCAN HERO I AM. I WANT AN APPOLOGY AND TO RECEVE A MEDEL FOR STOPPING TERRISTS AND TO MEET PREDISENT BUSH. ALSO I WANT $5000 FOR ALL THE HUMILATION THIS HAS CAUSED JME. . This would go a long way in making up for the trouble I've encountered.
Thank you for your prompt attention to this matter. I eagerly await your response.
From:
MANDA F.
PORTLAND, OR
JC Penney
JC PENNYS ARE TERRIST SCROOGES
To: JCPenney Company, Inc.
I would like to bring your attention to a complaint I have about the staff attitude/knowledge at your department store, located at IN CLAKAMAS TOWN CENTER. I hope you are able to resolve this situation. Specifically, I'm writing about rude/unhelpful staff I encountered.
ON FRIDAY THE DAY AFTER THANKSGIVING ME MY MOM AND MY 4 BOYS AND 1 GIRL WENT TO THE JC PENNYS AT CLACKAMAS TOWN CENTER TO TAKE ADVANTAGE OF THERE ERLEY BIRDS SALE, THE STORE OPENED AT 6 BUT WE WANTED TO GET ALL THE GOOD SALES AND BE THE 1ST ONE IN, SO WE GOT THERE AT 4 AM. AT 530 AM WE SAW A SALES LADY IN THE WINDOW DOING INVITORY OR SOMETHING SO WE TAPPED ON THE GLAS, AND SHOUTED WE DONT OPEN TILL 6. BUT I WANTED TO TALK TO HER SO I KEPT TAPING, AND SHE WAS ANOYED AND CAME TO THE DOOR AND RUDELY SAID WE ARENT OPEN I SAID I KNOW BUT COULD WE COME IN AND WARM UP IT WAS LIKE FREEZING OUTSIDE AND THE KIDS WERE CRYING BECASUE THEY WERE COLD AND THEY SAID WE CANT LET ANYBODY IN TILL 6. THEY WOODENT EVEN GIVE COFFEE TO ME AND MY MOM AND HOT CHOCLATE FOR THE KIDS, I MEAN GET IN THE HOLIDAY SPERIT. SO WE WAIT AND FREEZE OUR BUTS OFF UNTIL 6 AND WE GO IN, AND SHOP MY KIDS WERE GETTING RESTLESS AND THEY WANTED TO LOOK AT TOYS SO I ASK A LADY WHERE THE TOYS ARE SO THEY CAN LOOK AT THE TOYS AND LET ME AND MY MOM SHOP IN PEICE. AND SHE SAID WE DONT HAVE A TOY SECTION. ISNT THAT RETARDED????? WHATEVA. ANYWAY THE REST OF THE MALL OPENED AT 7 SO MY MOM TOOK THE KIDS FOR ICE CREAMAND I LOOKED AT ANIMAL SWETSHIRTS, I SAW A CUTE ONE FOR CRISTMAS WITH A BUNCH OF TEDDY BEARS SINGING CRISMAS CAROLS AND I WANTED MY MOMS OPINON SO I TAKE IT OUT TO THE MALL TO SHOW IT TO THEM AND THE MANGER ANDA MALL SECRIRTY GUARD STOP ME AND CALL ME A THEAF. AND SAID NO I WAS JUST GONNA SHOW IT TO MY MOM AND THEY GOT ALL MEAN AND SAID COME INSIDE, AND JUST THEN MY MOM CAME BACK AND IT WAS SO HUMILATING, THE KIDS WERE THERE AND THEY SAW THERE MOM TAKEN AWAY BY SOME SNOBEY MANGER AND A PUNK KID SECRUTY GAURD. THEY CRYED ABOUT IT AND THAT NIGHT MY 5 YEAR OLD HAD NITEMARES ABOUT THE BAD JC PENNY NAZIS. ANYWAY THEY TOOK ME IN THE BACK AND CALLED THE COPS AND THEY ESCORTED ME OUT OF THE MALL IT WAS SO HUMILATING, I HAD A COAT OVER MY HEAD AND I WAS BAWLING ALL THE WAY HOME. IS THIS HOW THEY TREAT THERE COSTOMERS? IT IS UN AMERICAN AND NOT IN THE HOLIDAY SPIRIT.
I visit JCPenney Company, Inc. about 1-3 times a month. On average, I spend more than $115 when I patronize your store.
Here's what I'd like to see happen:I WANT THEM TO START TREATING THERE COSTOMERS BETTER, AND LET THEM IN THE STORE EARLY TO KEEP WARM. AND THEY SHOULD NOT HUMILATE THERE COSTOMERS LIKE THAT EITHER. I WANT NO LESS THAN $2000 DOLLARS COMPENSATION FOR ALL THE HUMILATION THIS HAS CAUSED AND $1000 EACH FOR MY KIDS AND MOM. AND ALSO THEY SHOULD PUT IN A TOY DEPT AND LET EACH OF MY KIDS PICK OUT A FREE TOY OF THERE CHOICE. I seriously doubt that I will ever buy from your store again, and I don't think I can recommend JCPenney Company, Inc. to my friends and family.
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA F.
PORTLAND, OR
K-Mart
HUMILATED BY THE MANGER
To: Kmart
I would like to bring your attention a complaint I have about the exchanges and returns at your store, located at ON 122ND AND SANDY . Specifically, I'm writing about exchanges. I am extremely upset about this, and I hope you are able to resolve this situation.
ON TUESDAY NOVEMBER 27 I WENT TO THE SERVICE DESK AT K MART TO RETURN SOME WOMENS UNDERWARE I HAD BOUGHT A WEEK AGO BECAUSE IT WAS ALREADY STARTING TO WEAR OUT AND ALSO IT HAD SOME CRUST ON IT, SO IT MUST BE CHEAPLY MADE BY KIDS IN JAPAN WHO WORK 12 HOURS A DAY WHAT AN OUTRAGE AND UN AMERCAN. SO I GET TO THE SERVICE DESK AND THE LADY THERE HER NAME WAS MELISSA, SHE WAS TAKING ON THE PHONE AND DOING SOMETHING ON THE COMPUTOR..IM ALL EXCUSE ME AND SHE SAYS RUDLEY ILL BE RIGHT WITH YOU. HELLO IM A LIVE BRETHING COSTOMER I HAVE PRIORITY OVER YOUR FRENDS. SO I SHOW HER MY UNDERWARE IM RETURNING AND SHE STEPS BACK AND SHES ALL, IM NOT TOUCHING THAT. THIS IS AN OUTRAGE!!!!!!! SHE IS SUPOSED TO HELP THE COSTOMER,NOW IF THEY SELL UNDERWARE THAT MAKES YOU ITCH AND HAS CRUST ON IT THEY HAVE A RESPONSILITY TO THE COSTOMER TO GUARANETE THERE PRODUCTS!!!!!!!AND IM ALL EXUSE ME WHO DO YOU THINK YOUR TALKING TO HIM. AND SHES ALL DID YOU WASH THEM, BUT I WANTED TO RETURN THEM IN THE ORIGINAL CONDITION AND I NOTICED THE OTHER DAY THERE WAS CRUST ON THEM, AND THATS NOT THE KIND OF PRODUCTS K MART SHOULD SELL. THE TERRISTS HAVE ALREADY WON. BEN LADEN LAUGHS!!!!!!! ANYWAY SHE SAID AGAN IM NOT TOUCHING THAT...WHAT SNOBERY!!! JUST BECAUSE I CANT AFORD VICTORAS SECRET SHE HAS TO DEGRADE ME. SO I ASKED FOR THE MANGER AND HE CAME HIS NAME WAS BRAD AND I EXPLANED THE SITUATON AND HOW MELISSA WAS RUDE, AND HE STARTED TRYING NOT TO LAUGH. THIS GUYS A MANGER????? HE THEN TAKES A YARDSTICK AND PICKS UP THE UNDERWARE WITH IT, AND PUTS IT IN THE GRABAGE. WHY THE YARDSTICK? ITS NOT LIKE ITS ANTHRAX OR ANYTHING. I WAS SO HUMILATED TO BE TREATED THIS WAY AND I RAN OUT TO MY CAR AND BAWLED. I THOUGHT K MART WAS SUPPOSED TO BE ABOUT COSTOMER SERVICE. ESPECALLY NOW SINCE ITS THE HOLIDAYS AND AFTER THE NATONAL TRAGEDY.
I seriously doubt that I will ever buy from your store again, and I will urge everyone I know to steer clear as well. In the past, quite frankly, I've been very dissatisfied with you.
Here's what I'd like to see Kmart do about this: I WANT A PUBLIC APOLOGY A GIFT CERTIFCATE FOR $100 DOLLARS AND $500 FOR ALL THE HUMILATION THIS HAS CAUSED. IF YOU DONT RESPOND I WILL GO TO THE MEDIA FOR THIS. AND FROM NOW ON HAVE SOMEONE CHECK ALL THE LADYS UNDERGARMENTS FOR CRUST.
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA F.
PORTLAND, OR
Pizza Hut
PIZZA BUTT
To: Pizza Hut, Inc.
I'm writing to bring your attention to a problem with the employees at Pizza Hut, Inc.. Specifically, my complaint concerns politeness. The restaurant I'm referring to is at ON FOSTER RD IN PORTLAND.
ON THRUSDAY NIGHT ME MY BOYFRIEND AND 4 OF MY KIDS WENT OUT TO EAT AT PIZZA HUT WE GOT THERE AND THEY JUST MOPED THE FLOOR AND IT WAS WET, AND KIDS COULD FALL AND GET HURT AND WE ASKED FOR A PITCHER OF BEER WHILE WERE WATING FOR THE PIZZA AND THEY CARDED ME. HELLO IM 29 YEARS OLD, ITS NONE OF THERE BUSINESS THOUGH. I THEN ASK FOR COLOR CRAYONS FOR THE KIDS AND THEY DONT HAVE ANY. WHAT KIND OF FAMILY PLACE DOESNT HAVE CRAYONS, THEN IT TOOK A LONG TIME FOR THE PIZZA TO GET THERE AND ONE OF THE WORKERS ON DUTY BRANDON YELLED AT MY 2 YEAR OLD AND MY 5 YEAR OLD TO STOP RUNNING IN THE STORE. I THINK IT WAS RACIALLY MOTIVATED AS MY 5 YEAR OLD IS PART MEXICAN, EXUSE ME BUT THATS RACIAL, WHAT KIND OF COSTOMER SERVICE IS THAT I MEAN WHAT KIND OF KIDS DONT RUN AROUND THE RESTARANT LIKE WILD INDIANS SO IT WAS CLEARLY RACEISM. THEN THE CHEESE AND GARLIC BREADSTICKS CAME AND THEY WERE WAY TO THICK MY 5 YEAR OLD COLDNT EVEN PUT IT IN HIS MOUTH HE ALMOST CHOKED TO DEATH. NOT ONLY WILLYOU NOT GIVE COLOR CRAYONS FOR THE KIDS YOUR TRYING TO KILL THEM TO? I WAS STARTING TO WONDER IF THEY WERE REALLY TERRISTS BUT WHAT HAPENED NEXT REALLY TAKES THE CAKE. WE GET OUR PIZZA IT WAS OK, AND THEN WE WERE TALKING AND THEN THEY CAME UP TO MY BOYFREND AND TOLD HIM HE WAS TALKING TO LOUD. ILL ADMIT HE IS KIND OF ROWDY AND BOSTRIOUS AT TIMES BUT YOU DONT COME UP TO COSTOMERS AND TELL THEM TO BE COMPLANING AND THEN THE MANGER, HER NAME WAS LISA SAID OTHER COSTOMERS WERE COMPLAINING AND I GOT MAD AND IT WAS ALL TO BAD FOR THEM THEY CANGO SOMEWHERE ELSE WHERE THEY DONT RUN IT LIKE NAZI RUSSIA. THEN GET THIS THEY HAVE THE NERVE TO TELL ME TO BE QUIET AND THATS WHEN I LOST IT AND IM ALL I WANT FREE COUPONS AND MY MONEY BACK, AND THEY SAID NO, AND THEN THEY TOOK THE PITCHER OF BEER AWAY, AND BY THAT POINT MY KIDS WERE ALL FRIGTENED AND THEY STARTED TO CRY AND IM ALL DO YOU THINK YOUR A BIG SHOT MANGER NOW??? MAKING LITTLE KIDS CRY, AND I TRY TO GRAB MY BEER BACK FROM THEM, AND I GOT IT ALL OVER ME AND THERE ALL LEAVE OF ILL CALL THE POLICE. AND MY BOYFREND WAS MAD TOO, AND BRANDON AND THIS OTHER MEXICAN DISHWASHER CAME OUT AND TOLD HIM TO CALM DOWN AND HE WAS ALL WHY CANT YOU BE A MAN AND FIGHT. AND THERE ALL LEAVE OR WELL CALL THE COPS AND TAKE YOUR KIDS TO STATE AND SOCIAL SERVICES. EXUSE ME BUT YOU DONT THREATEN COSTOMERS LIKE THAT IM AN AMERCAN AND I WANT TO BE TREATED LIKE 1. BUT BY THEN I LOST IT AND RAN TO THE CAR AND BAWLED, AND ALL MY KIDS WERE FRIGHTENED. THEYRE JUST KIDS THEY DONT DESERVE TO BE TREATED LIKE THAT WHATS THIS WORLD COMING TO ANYWAY????? ISNT THERE ANY COSTOMER SERVICE ANWHERE ANYMORE??
After this, I doubt I could ever eat in your establishment again. Also, I don't plan on recommending you to people I know.
Here's what I'd like to see happen: STOP MOPING THE FLOOR WHEN COSTOMERS CAN SLIP AND FALL, DONT CARD COSTOMERS OVER 25 MAKE BREDSTICKS THINER SO KIDS WONT CHOKE ON THEM AND DONT YELL AT THEM, IF YOU DONT WANT THEM RUNNING IN THE ILE LIKE WILD INDIANS THEN HAVE A PLAYGROUND FOR THEM TO PLAY ON. AND HAVE YOUR STAFF TAKE RACIAL SENSITIVITY CORSES. DONT TELL COSTOMERS TO SHUT UP AND DONT TAKE BEER AWAY IF THE PICHER IS HALF FULL LIKE IT WAS AND FIRE LISA THE MANGER FOR MAKING LITTLE KIDS CRY AND WRITE UP BRANDON AND THE MEXICAN DISHWASHER FOR HARASSING MY BOYFRENDS. THIS HAS HUMILATED ME GREATLY, AND ALSO IM 5 MONTHS PREGNANT SO I DONT NEED THIS KIND OF STRESS IN MY LIFE. SO I BELIEVE $5000 EACH FOR ME MY MOM AND MY 5 KIDS PLUS MY UNBORN CHILD THATS WELL YOU DO THE MATH.
Thank you for your attention to this matter. I hope to hear from you very soon.
From:
MANDA F.
PORTLAND, OR
Safeway
SAFEWAY IS UN PATROTIC
To: Safeway, Inc.
I am writing to inform you of a problem with the staff attitude/knowledge at one of your stores. The store I'm referring to is at 162ND AND DIVISON IN PORTLAND.
ON JANANRY 8 WHILE SHOPPING WITH MY MOM AND KIDS WE WENT TO SAFEWAYS TO SHOP. AND MY KIDS JUST LIKE ALWAYS ARE GOING APE ALL OVER THE STORE AND WE WENT TO PRODUCE AND THE GUY THERE YELLED AT MY 5 YEAR OLD BECAUSE HE RAN INTO THE BANANAS AND ALMOST HIT AN OLD LADYS CART. HOW RUDE OF YOU KIDS ARE COSTOMERS TOO YOU DONT YELL AT THEM LIKE THAT. THEN ON TOP OF THAT MY MOM NEEDED TO USE ONE OF THE MART CARTS SO WE GOT ONE AND THE BATERY WAS LOW, AND THEY SAID NO ITS BECAUSE THERES A WAIGHT LIMIT. EXUSE ME????? YES MY MOM IS A LITTLE ON THE HEVEY SIDE BUT YOU DONT CALL HER FAT. THEY ARE JUST TO LAZY TO CHARGE THEM. SO THEN WE GO TO THE BULK BINS AND MY KIDS WANTED A TREAT AND THEY COLDENT DECIDE SO THEY TASTED SOME TO DECIDE AND THE MANGER COMES UP HER NAME WAS CHERYL AND SAID EXUSE ME DONT SAMPLE THE BULK BINS GET OUT. AND IM ALL EXUSE ME YOUR SUPPOSED TO OFFER SAMPLES, THATS WHAT THEY DO. AND IM ALL NO YOUR GRAZING??????? OH MY GOD I CANT BELEVE A MANGER COULD BE SO RUDE!!!!!!!! I MAY HAVE A BIG BUT BUT IM NOT A COW!!!!!!!!! MEANWHILE ALL OF A SUDDEN I COULD HERE MY MOM YELLING AT THE OTHER SIDE OF THE STORE AND SHE WENT "HEEELLLLLLLLP. SO WE GO OVER TO THE DELI SECTION AND THE MART CART THAT SHE WAS DROVEN TIPPED OVER ON HER SIDE AND SHE WAS BRUSED AND YELLED HELP. A GIRL FROM THE DELI AND A CERTISY CLERK WAS THERE AND THE MANGER WENT OVER TO HER AND IM ALL LET ME LOOK AND CHERYL SAID NO YOUR KIKED OUT OF THE STORE WELL TAKE CARE OF IT. AND SHE WAS ALL ITS BECAUSE SHES TO FAT.....EXUSE ME BUT THAT WAS NOT CALLED FOR. MY MOM IS SUPOSED TO SIT ON HER BUT AS
PER DOCTERS ORDERS AND THEY NEED TO ACCCODATME HER. THEN MY MOM WAS YELLING AND THEY TOLD HER TO LOWER YOUR VOICE. EXUSE ME THATS UNCALLED FOR. SHE WAS YELLING FOR HER LITTLE DOG FOOFIE, WHO WAS WITH MOM BUT RAN AWAY WHEN THE CART TIPPED. THEN THEY FOUND FOOFIE IN PRODUCE THE SAME GUY WHO YELLED AT MY KIDS WAS YELLING AT US BECAUSE FOOFIE PEED ON THE LETTICE. WELL DUH, SO WASH IT OFF, ALL DOGS DRINK IS WATER, SO ITS NOT LIKE ITS AS DIRTY AS OURS....SO THE AMBULANCE COMES AND GETS HER AND WE HAVE TO WAIT OVER AT BURGERVILLE BECASUE THEY KIKED US OUT FOR SAMPLING. HOW RUDE IS THAT??? I THINK ITS RACIALLY MOTIVATED 1 OF MY KIDS IS PART MEXICAN AND THE OTHER IS PART BLACK. ALL I COULD DO IS SIT IN MY CAR AND BAWL, HOW COULD WE BE TREATED SO HORIBLY AFTER THE NATONAL TRAGEDY ON SEPEMBER 11?
On average, I would say I visit your store 6-10 times per month, and I usually spend $21-$50 per visit. It's unlikely I would buy from your store in the future. Also, it's doubtful that I would recommend your company after this.
Here's what I'd like Safeway, Inc. to do: I WANT A APOLOGY ON THE NEWS, AND FOR THEM TO FIRE CHERYL THE PRODUCE GUY AND THE GUY WHO SAID THAT MY MOM WAS TO FAT FOR THE CART. ALSO I WANT THEM TO BE NICER TO KIDS AND DOGS, AND I WANT $10,000 DOLLARS FOR THE MEDICAL COSTS FOR MY MOMS BRUSES AND $3000 EACH FOR ME AND EACH OF MY KIDS, AND ALSO I WANT DISCOUNTS PUT ON MY SAFWAY CLUB CARD. THIS BEHAVIOR IS UN AMERICAN AND WHAT WE WOULD EXPECT FROM THE TALLIBAN AND BEN LADEN, BUT NOT AMERCANS. WELL I WILL NOT STAND FOR THIS TERRISM, BECUASE IM A PROUD AMERCAN. UNTIED WE STAND!!!!!!!!!
Thank you for taking the time to read my letter. I hope you can respond soon.
From:
MANDA F.
OR
Spencer Gifts
SPENCERS DISCRIMATES AGAINST POOR AND ARE UN AMERCAN
To: Spencer Gifts, Inc.
I would like to bring to your attention a complaint I have about the staff attitude/knowledge at one of your stores. I am extremely upset about this, and I hope you are able to resolve this situation.
ON THURSDAY I WENT TO SPENCER GIFTS WITH MY 5 YEAR OLD MY 6 YEAR OLD AND MY 20 MONTH OLD BECAUSE THE KIDS WANTED A TREAT. MY 5 YEAR OLD SELECTED SOME JOKE GUM THAT TASTES LIKE BACON, AND MY 6 YEAR OLD SELECTED SOME STRAWBERRY WHIPED CREM, AND WE PROCEED TO PAY WITH IT AND WANTED TO PAY WITH MY OREGON TRAIL CARD AND THEY SAID WE DONT TAKE THAT AND I SAID YES YOU CAN ITS FOOD YOU CAN BUY IT WITH FOODSTAMPS. AND THATS WHEN THE CLERK HIS NAME WAS TRENT STARTED TO GET REAL SNOBEY AND SAID I DONT KNOW WHAT YOU TALKIN ABOUT, TAKE YOUR FOODSTAMPS TO THE GROCERY STORE. AND IM ALL EXUSE ME YOU DONT BE RUDE TO COSTOMERS LIKE THAT I AM PERCHASING FOOD AND I AM GOING TO BUY THEM WITH FOODSTAMPS. AT THAT POINT THE MANGER CAME OUT OF THE BACKROOM HER NAME WAS MARIA AND SHE WAS ALL WHATS GOING ON AND IM ALL THIS BOY HAS AN ATTITUDE HE NEEDS TO GO TO A CLASS ON COSTOMER SERVICE, AND SHE SAYS WE DONT TAKE FOODSTAMPS. AND IM ALL YOU HAVE TO ITS THE LAW, AND THEN SHE TELLS US TO LEAVE. AND IM LIKE NO I WONT IM AN AMERCAN I HAVE RIGTS I WILL STAY HERE AND BUY MY KIDS SOME GAGS & GIGGLES BRAND JOKE GUM AND SOME EROTIC CONFECTONS STRAWBERRY WIPPED CREAM. AND ALSO AN N SYNC LOLLYPOP FOR MY 20 MONTH OLD. AND SHE CALLS MALL SECURTY AND THEY ESCORTED ME OUT OF THE MALL AND I WE HAD TO WALK THROUGH ALL THE PEOPLE AND MY KIDS WERE THERE CRYING IT WAS SO HUMILATING. AS FAR AS IM CONCERNED THIS IS DISCRIMATION AGANST THE POOR. AND ALSO RACIAL TOO SINCE MY 6 YEAR OLD IS PART BLACK. IT IS SO SAD THAT PEOPLE CAN BE SO RUDE AFTER THE NATONAL TRAGEDY. This store is located at: IN CLACKAMAS TOWN CENTER.
I seriously doubt that I will ever buy from your store again, and I will urge everyone I know to steer clear as well.
Here's what I'd like to see happen: I WANT AN APOLOGY FROM THE PREDISENT OF SPENSERS GIFTS AND FOR THEM TO OBAY THE LAW AND TAKE FOODSTAMPS AND MAKE THE EMPLOYES TAKE A CLASS ON COSTOMER SERVICE. ALSO I WANT A GIFT CERTIFACATE FOR $5000 FOR ME AND EACH OF MY KIDS FOR ALL THE HUMILATION THIS HAS CAUSED. IF YOU DONT RESPOND THE TERRISTS HAVE ALREADY WON BECAUSE THAT IS WHAT THEY DO, TERRISM. WELL THEY WONT GET ME BECAUSE IM AN AMERCAN!!! UNTIED WE STAND!!!!!!.
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA F.
PORTLAND, OR
Target
TARGET TREATS MY MOM LIKE A DOG
To: Target
I would like to bring your attention a complaint I have about the staff attitude/knowledge at your store, located at CLACKAMAS ON SUNNYSIDE RD. . Specifically, I'm writing about rude/unhelpful staff. I am extremely upset about this, and I hope you are able to resolve this situation.
ON SUNDAY MARCH 3 ME MY MOM AND 3 OF MY KIDS WENT ON A SHOPPING TRIP TO TARGET. FIRST THERE WERE NO KIDDY CARTS TRY EXPLANING TO KIDS WHO WERE PROMISED KIDDY CARTS AND THERE ARE NONE, I SHOULD HAVE LEFT RIGHT THEN, BUT WE WANTED TO TAKE ADVANTAGE OF THE 99 CENT HOT DOG AND POP SALE AT THE SNACK BAR AND THEY PUT TO MUCH ICE IN MOMS MR. PIBB AND THEY DIDNT HAVE BEER. SO WE ATE AND WENT SHOPPING WHILE MOM STAYED FOR MORE HOT DOGS AND POP. FIRST WE WENT TO ELECTRONICS AND WE GOT SOME DISNEY DVDS AND WE JUST WANTED TO GO, BECASUE ONE OF THE WORKERS PRACTICLY YELLED AT MY 5 YEAR OLD ZACK TO NOT RUN, TELLING A 5 YEAR OLD NOT TO RUN IS LIKE TELLING BRITNEY SPERES NOT TO SING. SO WE GET TO THE CHECKSTAND THE DVD RANG UP AT 24.99 AND IM ALL NO ITS 14.99, JUST LIKE IN YOUR ADD. SO I SHOW THEM AND THERE ALL NO THATS FOR TAPES. YEAH, I SAID THESE ARE DVD TAPES AND IM GONNA GET THEM FOR 14.99. AND THE GIRL HER NAME IS CHANTAL, AND SHES GOT AN ATITUDE LIKE SHES ALL THAT. I THINK ITS RACIAL BECAUSE SHES BLACK AND IM WHITE. WELL EXUSE ME GIRLFRIEND,BUT I CANT HELP THE WAY I WAS BORN, GET OVER IT. ITS SO SAD PEOPLE CAN STILL BE RACIAL AFTER THE NATONAL TRAGEDY. ANYHOW SHE GETS THE MANGER HER NAME IS RHONDA AND SHE RUDELY SAID NO, ITS FOR THE DVD, THIS IS A VHS TAPE, AND BY THEN IM SO FLUSTERED I RUN OFF BAWLING. SO I GO TO MY CAR TO COMPOSE MYSELF AND GO BACK FOR MY MOM AND KIDS. WELL MY KIDS WERE WAITING BY THE HORSEY RIDE, AND MY MOM WASNT AT THE SNACK BAR ANYMORE, SO WE TRY TO GO FIND HER BUT RHONDA THE MANGER SAID NO YOU STAY HERE WELL FIND HER. SO ANOTHER COSTOMER COMES OUT OF THE LADYS ROOM AND SHES ALL THERES A LARGE WOMAN IN THERE YELLING FOR HELP. IT WAS MY MOM, SO I GO SEE WHATS HAPENING, AND SHE WAS YELLING FOR BATHROOM SERVICE, SO I FOLLOW RHONDA IN THE LADYS ROOM, AND MY MOMS ALL MAD, SHES BEEN CALLING FOR BATHROOM SERVICE FOR 15 MINUTES NOW. SO RHONDA THROWS A ROLL OF TOILET PAPER IN HER STALL AND IM ALL NO, SHE CANT REACH TO WIPE BECAUSE HER ARTHRITIS MAKES IT PANEFUL, SHE NEEDS HELP AND RHONDAS ALL SHES YOUR MOM, AFTER ALL SHE PROBABLY CHANGED YOUR DIPER. EXUSE ME BUT YOU DONT TALK LIKE THAT AND 2 SHES YOUR COSTOMER, AND YOU WILL SEND SOMEONE FOR BATHROOM SERVICE. THEN SHE THRETENS TO CALL THE POLICE, AND IM ALL OKAY IF YOUR NOT GONNA DO IT AT LEAST CALL 911 SO THE PARMEDICS CAN DO IT, SO SHE DOES BUT THE SNEAKY B**CH ALSO CALLS THE COPS AND THEY COME AND HASSLE ME FOR STARTING A DISTURBANCE. EXUSE ME BUT ALL IM TRYING TO DO IS TO GET YOU TO DO A SIMPLE COSTOMER SERVICE, AND YOU WONT SELL THE DVD TO ME AT THE ADD PRICE AND NOW YOU WONT ASIST MY MOM WITH HER NEEDS. SO THE COPS ARE ALL JUST LEAVE, WELL TAKE CARE OF YOUR MOM, AND IM ALL NO I WANT TO KNOW WHAT KIND OF COSTOMER SERVICE THEY HAVE HERE. AND THEY ESCORTED ME TO MY CAR. FORTUNATELY THE PARMEDICS DID WHAT TARGET WAS TO RUDE TO DO, THEY ARE AMERCAS HEROS,NOT LIKE TARGET WHO IS IN BUSHS AXES OF EVIL.
I would definitely think twice before spending money at your store again, and I will urge everyone I know to steer clear as well. In the past, quite frankly, I've been very dissatisfied with you. Usually, I visit your store 3-5 times per month. I spend more than $80.
Here's what I'd like to see Target do about this: HAVE KIDDY CARTS AVALABLE AT ALL TIMES. PUT LESS ICE IN THE POP AND HAVE BEER. STOP YELLING AT KIDS. HONOR YOUR ADD PRICES AND FIRE THAT MANGER RHONDA AND GET PEOPLE WHO WILL RESPOND TO MY MOMS SPECIAL NEEDS. AND FIRE THAT RACAIL CLERK CHANTAL, OR AT LEAST HAVE HER TAKE A CLASS IN COSTOMER SERVICE AND RACIAL SESITIVY. I ALSO WANT $5000 EACH FOR ME MY 3 KIDS AND MY MOM, AND SOME GIFT CERTIFICATES TO GET ME TO COME BACK AS A COSTOMER WOULD BE NICE TO.
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA F.
OR
Target 2
TARGET DOESNT CARE ABOUT AMERCA
To: Target
I would like to bring your attention a complaint I have about the staff attitude/knowledge at your store, located at AT MALL 205. Specifically, I'm writing about rude/unhelpful staff. I am extremely upset about this, and I hope you are able to resolve this situation.
ON SUNDAY AFTERNOON ME MY MOM AND MY 6 KIDS WENT TO TARGET AND WERE TREATED LIKE 2ND CLASS DOGS. 1ST OFF ALL SOMEBODY SAID THERE WAS AN ORANGE JULUS IN THERE, AND WHEN WE ASKED THEY SAID IT WAS ON THE OTHER END OF THE MALL. SO WE CHECK OUT A MART CART FOR MY MOM SO SHE CAN GO TO ORANGE JULUS BUT AS SOON AS SHE GOT OUT IN THE MALL A SECURTY GARD STOPPED HER AND SAID SHE CANT BRING THE MART CART IN THE MALL, AND MY MOM IS ALL I MOST CERTANLY CAN, THE COSTOMER IS ALWAYS RIGHT AND HE SAID NO YOUR GOING TO HAVE TO LEAVE THE MART CART HERE, AND MY MOM IS ALL WELL YOUR GONNA HAVE TO CARRY MY ASS DOWN THERE THEN AND HE SAID I DONT THINK THERES ENOGH PEOPLE IN THE STORE FOR THAT. I KNOW MY MOM IS A LARGE WOMAN BUT YOU DONT TALK TO COSTOMERS LIKE THAT. SO I HAVE TO GO GET ORANGE JULUS FOR MY MOM BECAUSE THEY WOULDN'T. DOESNT ANYBODY CARE ABOUT COSTOMER SERVICE ANYOMRE? SO WE START SHOPPING WHEN THESE 2 MOSLUMS COME IN AND THEY GOT TERBANS ON THERE HEAD AND THEY ARE OVER BY THE PAINT SECTION TALKING QUIETLY. 1 OF THEM SAID SOMETHING ABOUT SPRAY PAINT AND LAGHING ABOUT IT THATS WHEN IT HIT ME THESE 2 WERE TERRISTS. SO I SEND MY 7 YEAR OLD BEAVIS TO SIT IN THE CAR AND TAKE MY 1 MONTH OLD BABY GIRL WITH HIM, I DONT WANT THE BABY IN THE STORE WHEN THE TERRISTS BLOW IT UP. I FOLLOW THEM MORE THEY GO FROM THERE TO THE POP AILE AND BY THEN THERE ACTING ALL NERVIS AND STERING AT ME AND TALKING QUIETLY. SO I GO UP TO COSTOMER SERVICE AND REPORT THE TERRISM. AND THE GIRL AT THE COUNTER HER NAME WAS PAULA WAS ALL REALLY AND ALL SALLEN. SHE ALSO HAD A PEARCED EYBROW AND HER HAIR WAS COLERED RED, SO SHE PROBABLY WAS A PUNK KID WHOSE MOM MADE HER WORK WHO DOESNT CARE ABOUT TERRISM. SO HAVE HER GET THE MANGER AND SHE GETS ON THE PHONE AND TELLS THE MANGER IM NUTS. EXUSE ME MISSY BUT YOU DONT CALL COSTOMERS NUTS FOR REPORTING TERRISM!! SO THE MANGER GETS THERE HIS NAME IS BRETT I TELL HIM ABOUT THE TERRISTS AND HES ALL ARE YOU SURE AND IM ALL WELL DO YOU WANT TO TAKE THAT CHANCE? MY 6 KIDS ME AND MY MOMS LIFES ARE IN DANGER DONT YOU CARE ABOUT YOUR COSTOMERS? THEN BRETT TELLS ME HE CANT KICK THE TERRISTS OUT BECASUE IT WOULD BE DISCRIMATION? EXUSE ME BUT YOU DONT SEEM TO BE CONCERNED ABOUT DISCRIMATION WHEN EVRY TIME I TRY TO RETERN SOMETHING HERE THEY ACT LIKE ITS A WHOLE BUNCH OF TROBLE AND IM RIPPING THEM OFF BECAUSE 1 OF MY KIDS IS PART BLACK AND THE OTHER IS PART MEXICAN. AND BRETTS ALL IF THE MOSLUMS BOTHER YOU SO MUCH MABYE YOU SHOLD LEAVE. SO I LEAVE THE STORE AND IM ALL BAWLING AND THE SECURTY GARD STOPS ME OUTSIDE THE STORE POINTS TO MY CAR AND SAID IS THAT YOUR CAR AND IM ALL YES, AND HES ALL WHAT ARE YOU DOING LEAVING A KID AND A BABY IN THERE? EXUSE ME BUT 1 THERE IN THERE BECAUSE THERE ARE TERRISTS IN THE STORE AND TARGET DOESNT CARE, AND I DONT WANT THEM TO GET HURT AND 2 THEY CANT GET DEHYDRATION BECAUSE IT WAS ONLY 63 DEGREES OUT. SO HE YELLS AT ME AND CALLS ME TRALER TRASH. EXUSE ME BUT 1 YOU DONT CALL COSTOMERS TRALER TRASH AND 2 I LIVE IN A APARTMENT NOT A TRALER. SO I GET MY KIDS IN THE CAR AND I CALL THE POLICE ON MY CELL PHONE TO REPORT THE TERRISTS. THE COPS GET THERE AND BRETT AND TARGET WORKERS ARE OUTSIDE THE STORE, AND I TELL THEM ABOUT THE TERRISTS, AND THE COPS ASK BRETT SOME QUESTIONS AND THEN ASK ME SOME AND I DONT KNOW WHAT LIES BRETT THE MANGER TOLD THE COPS BUT THEY SAID THEY COULD UNDER AREST ME FOR FILING A FALSE POLICE REPORTS AND HARASMENT, AND THEY TELL ME THEY WILL IF i DO IT AGAIN AND THAT I SHOULD GET SICEATRIC HELP. I WAS SO UPSET I WENT ALL THE WAY HOME AND FORGOT MY MOM. EXUSE ME BUT IM ONLY TRYING TO BE A GOOD AMERCAN AND REPORT TERRISM, WHAT IS WRONG WITH TARGET? I THOUGHT THEY CARED ABOUT AMERCA AND COSTOMER SERVICE, BUT THEY PROMOTE TERRISM BY LETTING TERRISTS SHOP THERE. WHOSE THE PRESIDENT OF TARGET, BEN LADEN?
I seriously doubt that I will ever buy from your store again, and I will urge everyone I know to steer clear as well. In the past, quite frankly, I've been very dissatisfied with you. Usually, I visit your store 3-5 times per month. I spend $51-$80.
Here's what I'd like to see Target do about this: LET MY MOM DRIVE HER MART CART TO ORANGE JULUS IF YOU CANT DO THAT THEN PUT A ORANGE JULUS IN TARGET. PAY ATTENTION TO YOUR COSTOMERS AND IF TERRISTS COME IN, GET THEM OUT I DONT WANT ME IN THERE WHEN THE BOM GOES OFF. I WANT TO BE TREATED LIKE THE AMERCAN HERO I AM AND GET A MEDAL FROM PREDISENT BUSH AND A PARADE, AND I WANT THEM TO GO LOOK AT THERE SECURITY TAPES FROM THAT DAY AND GO UNDER ARREST THE TERRISTS. FIRE BRETT THE MANGER AND PAULA AND THAT SECURITY GARD AND DONT YELL AT ME FOR PROTECTING MY 1 MONTH OLD BABY FROM TERRISTS. ALSO I WANT $5000 EACH FOR ME MY MOM AND EACH OF MY 6 KIDS.
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA F.
OR
Wal-Mart
WAL MART TRYS TO BRAKE INTO MY CAR
To: Wal-Mart
I would like to bring your attention a complaint I have about the staff attitude/knowledge at your store, located at ON 82ND AV IN PORTLAND. Specifically, I'm writing about rude/unhelpful staff. I am extremely upset about this, and I hope you are able to resolve this situation.
ON MONDAY ME MY MOM AND 3 OF MY 5 KIDS WERE OUT RUNNING ARANDS AND WE HAD TO STOP AT WAL MART TO GET MY MOMS PERSCRIPTON. WE PARKED THE CAR, WE WERNT GONNA BE LONG SO WE STOPED AT JACK IN THE BOX TO GET ICE CREAM FOR THE KIDS WHILE THEY WAITED BECASUE IT WAS HOT OUT AND THEN WE PARKED THE CAR AND ME AND MY MOM WENT IN WAL MART AND I WASNT IN THERE 5 MINUTES AND THEY STARTED HERASING ME THEY CALLED MY CAR LISENCE PLATE AND TOLD ME TO COME TO THE FRONT OF THE STORE. EXUSE ME BUT WEVE GONE THROUGH THIS BEFORE MY MOM HAS A HANDICAP STICKER SO WERE ALOUD TO PARK IN THE HANDICAP PRESCRIPTONS. SO WE GOT MY MOMS PERSCRIPTON, AND I WANTED TO GET SOME MORE PAXIL AND THEY WOLDNT DO IT BECASEU I DIDNT HAVE MY PRESCRIPTON AND THEY SAID IN THE COMPUTER THAT I ALREADY GOT MINE LAST WEEK WELL I WANT MORE BUT THEY WOLDNT DO IT THEY SAID IT WAS POLICY. WELL ITS A GAY POLICY. SO I WAS ALL WHATEVA IF YOU DONT WANT MY BUSINESS THATS YOUR LOSS. IM 7 MONTHS PREGNANT AND I DONT NEED TO BE TREATED LIKE THAT. SO WE GOT MY MOMS PRESCRIPTON. ALL THAT TIME THEY WERE CALLING MY LISENCE PLATE AND IM ALL IGNORING IT BECASUE I HAVE A RIGHT TO PARK IN THE HANDICAPED SPACE I GOT A STICKER. SO WE ALSO HAD TO GET SOME MR PIBB FOR MY MOM AND THE LINES WERE TO SLOW, BUT THAT WAS ALL ANOYING WHAT HAPENED NEXT WAS ABSOLUTLY HORIFIC. WE GOT OUT TO THE CAR AND 2 OF THE PUNK KIDS WHO WORKED THERE WAS TRYING TO BRAKE INTO MY CAR, AND MY KIDS WERE IN THERE CRYING. IM ALL SCREAMING BY THIS POINT WHAT THE HELL IS YOUR PROBLEM TRYING TO BRAKE INTO MY CAR AND HURT MY KIDS?????? AND THERE ALL WHAT THE HELL IS YOUR PROBLEM, LEAVING KIDS IN THE CAR AND LEAVING THE WINDOWS CLOSED. AND IM ALL EXUSE ME BUT 1 YOU DONT TELL ME HOW TO RASE MY KIDS AND 2 YOU DONT BRAKE INTO MY CAR AND 3 YOU WANT ME TO OPEN MY WINDOW SO ANYONE CAN TAKE MY KIDS AND MY CAR? SO I TURN AROUND TO GET THE MANGER BUT SHE WAS ALREADY THERE HER NAME WAS DENISE AND SHE HAD A BAD ATITUDE AND SHE TERNED TO ME AND SAID SHE HAD A MIND TO REPORT ME TO THE POLICE AND STATE AND SOCIAL SERVICES AND IM ALL EXUSE ME BUT THOSE 2 PUNKS SHOULD GO TO JAIL FOR TRYING TO BRAKE INTO MY CAR. AND THEN DENISE THE MANGER WAS ALL YOU DONT LEAVE THE KIDS IN THE CAR WHEN ITS HOT AND LOOK THERE CRYING. WELL I GOT NEWS FOR YOU. 1 THEY HAVE ICE CREAM AND 2 I WOULD HAVE BEEN OUT THERE QUIKER IF THEY HADNT BEEN SO SLOW IN THE CHECKOUT AND 3 OF CORSE THERE CRYING WHEN THESE 2 PUNK KIDS ARE TRYING TO BRAKE INTO MY CAR. DUH!!!!!!. SO I DEMANDED THAT THEY CALL THE POLICE TO ARREST THOSE 2 PUNK KIDS, AND WHAT KIND OF MANGER IS DENISE ANYWAY COVERING UP FOR THOSE PUNK KIDS WHOS TRYING TO BRAKE INTO MY CAR AND HARM MY 2 YEAR OLD MY 3 AND A HALF YEAR OLD AND MY 5 YEAR OLD KIDS! SO THE POLICE GOT THERE AND THE FIRST THING BEFORE I COULD TELL MY STORY, DENISE AND THE 2 PUNK KIDS LYED TO THE COPS AND TRYED TO MAKE IT SOUND LIKE I WAS WRONG WHEN THEY WERE THE ONE BRAKING IN TO MY CAR, AND DENISE SAID SOMETHING LIKE "THAT BICTH CARES MORE ABOUT HER CAR THAN HER KIDS" WELL I DONT NEED THAT KIND OF COSTOMER SERVICE. SO THE COPS BOGHT IT AND YELLED AT ME,AND THRETENED TO UNER AREST ME IF IT HAPENED AGAIN WHEN IT WASNT MY FAULT AND I WAS BAWLING BY THIS TIME AND MY MOM WAS HYPERVENTLATING BECASUE OF THE HEAT, REMEMBER IM 7 MONTHS PREGNANT AND I DONT NEED THIS STRESS. SO I GO HOME AND I WANT TO PUT IT BEHIND ME, AND THEN STATE AND SOCIAL SERVICES COMES OVER AND SAID THEY HAD A COMPLANT FROM WAL MART, AND THEY THRETENED TO TAKE THE KIDS FROM ME IF IT HAPENS AGAIN. WHAT KIND OF PEOPLE ARE WAL MART I THOUGHT THEY WERE SUPOSED TO BE ABOUT COSTOMER SERVICE NOT BRAKING INTO PEOPLES CAR AND STEALING KIDS.
I would definitely think twice before spending money at your store again, and I will urge everyone I know to steer clear as well. In the past, quite frankly, I've been very dissatisfied with you. Usually, I visit your store 11-15 times per month. I spend $51-$80.
Here's what I'd like to see Wal-Mart do about this: QUIT HARASING COSTOMERS WHO PARK IN HANDICAPED SPACES. ALSO I WANT FREE PAXIL FOR A YEAR FOR THE PHARMACYS RUDENESS, AND I WANT THOSE 2 PUNK KIDS WHO TRYED TO BRAKE INTO MY CARE FIRED AND UNDER ARRESTED AND I WANT DENISE THE MANGER FIRED TO FOR BEING AN EXESORY TO A CRIME AND LYING TO THE COPS. AND FOR ALL THE HUMILATION THIS HAS CAUSED I WANT $ 5000 EACH FOR ME MY MOM, MY KIDS INCLUDING MY UNBORN GIRL. PLUS I WANT A PUBLIC APPOLOGY IN THE MEDIA.
Thank you for your attention to this matter. I look forward to your prompt response.
From:
MANDA
PORTLAND, OR
smaug.org.uk 2003
Tom Evans